Job Description

We are seeking a proactive and dedicated Jr. Client Growth Manager to join our growing full-service marketing agency. In this role, you will be responsible for managing client relationships, ensuring the successful execution of marketing campaigns, and identifying opportunities for growth through cross-selling and upselling. You will play a key role in driving client satisfaction and revenue growth by aligning client needs with the agency’s services. Reporting directly to the CMO/CEO, this position offers a significant opportunity to contribute to the agency's continued expansion.

Key Responsibilities:

Client Communications:

Serve as the primary point of contact for clients, ensuring regular communication through meetings, calls, and emails.
Build and maintain strong, lasting relationships with clients to ensure satisfaction and retention.
Address client inquiries and provide strategic solutions to meet their marketing goals.

Data and Analytics Review:

Monitor and evaluate campaign performance using analytics tools.
Prepare and present reports on key performance metrics, campaign results, and ROI to clients.
Offer data-driven recommendations to enhance campaign performance and achieve better results.

Strategy Development Assistance:

Collaborate with clients to understand their business objectives and target audience.
Assist in developing customized marketing strategies to meet client goals.
Work closely with internal teams (SEO, Social Media, Email Marketing, Advertising) to ensure seamless campaign execution.

Cross-Selling and Upselling:

Identify opportunities to cross-sell and upsell additional services to existing clients to enhance their overall marketing strategy.
Develop proposals for new service offerings, highlighting the potential value and ROI.
Participate in final sales presentations with the sales team to help close deals and facilitate client handoff into operational execution.

Project Management:

Oversee the execution of marketing campaigns, ensuring projects are delivered on time and within budget.
Coordinate with internal teams to manage resources and timelines efficiently.
Ensure that deliverables meet quality standards and align with client expectations.

Client Onboarding:

Facilitate the smooth onboarding process for new clients, ensuring a seamless transition and understanding of agency services.
Conduct initial client meetings to gather necessary information and set expectations.

Continuous Improvement:

Stay updated on industry trends, emerging technologies, and marketing best practices.
Continuously look for opportunities to improve processes and enhance client satisfaction and campaign performance.

Qualifications:

5+ years of experience in account management, client success, or related fields within a marketing agency.
Strong knowledge of digital marketing channels (SEO, social media, email marketing, and advertising).
Excellent communication and relationship-building skills.
Ability to analyze data and provide actionable insights to optimize strategies.
Proven experience in managing multiple accounts and delivering successful campaigns.
Ability to identify and capitalize on cross-sell and upsell opportunities.
Strong organizational and project management skills, with keen attention to detail.
Proficiency in marketing and analytics tools (e.g., Google Analytics, CRM systems, Drive, Canva).

Compensation:

Base salary: $50,000
Commission: Opportunity to earn up to $110,000 on target earnings (OTE) through performance-based incentives.

Benefits:

Competitive salary and commission-based incentives.
Opportunities for professional development and career growth.
Flexible working hours.
A collaborative and supportive work environment focused on work-life balance.
401k retirement plan.

If you are passionate about client satisfaction, growth opportunities, and driving business success, we would love to hear from you. Join our dynamic team and help us take our clients and agency to new heights.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits: