Executive Director of Operations

Joining the Benchmark Senior Living team at Carriage Green in Milford means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow. With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

We are seeking a creative and hardworking leader to assume the role of Executive Director of Operations at carriage Green in Milford. As the Executive Director of Operations, you will manage the community’s budget and occupancy goals as well as maintain appropriate staffing levels and drive overall customer service. If you are driven and have the necessary knowledge and experience to build and manage a loyal team, then Benchmark Senior Living may be the right place for you to make a difference!

Job Responsibilities

As an Executive Director of Operations, you will authorize all purchases, provide onsite sales support, and conduct monthly family meetings. You will also participate in the training and development of new employees –implementing initiatives that will allow the community to run more effectively and efficiently. You must be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life. You must also be patient, understanding, and empathetic.

Additional responsibilities for the Executive Director of Operations include:

• Reviewing bills and statements
• Analyzing revenue projections
• Making adjustments when revenue sources decrease
• Managing the Sales Director and department head team
• Networking with outside referral sources such as Hospital and Rehab personnel
• Qualifying prospects financially through credit reports, bank statements, etc.
• Reviewing occupancy as it relates to staffing
• Assisting in the hiring and recruitment processes
• Mentoring staff
• Handling all resident and family concerns

Requirements of the Executive Director of Operations include:

• Bachelor’s degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred
• 3-5 years of management or healthcare related experience
• Having assumed a managerial role that was responsible for multiple disciplines
• Budgeting and staffing experience
• Proficiency with Windows applications such as Excel and Outlook
• Ability to lift a minimum of 50 pounds

Benefits

As an Executive Director of Operations for Benchmark Senior Living, you will have the opportunity to improve the quality of life of the Senior Citizens living in your community. While the position has its challenges, it is also highly rewarding and gratifying. Furthermore, Benchmark offers ample advancement opportunities for top performers as well as excellent compensation and benefits.

We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today!

• Medical, Dental & Vision Insurance provided by BCBS
• Spring Health Wellness Program
• aHealthyMe Wellness Program
• 401(k) offering with Auto-enrollment feature
• Life insurance benefit available date of hire, company sponsored
• Long Term disability, company sponsored
• Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity
• BJ’s Club membership
• Tuition Reimbursement
• Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping
• Cell phone discounts with AT&T and Verizon
• Vacation and Health & Wellness paid time off
• Up to 10 Holidays
• and more!