Taskforce Sales Manager

About Us: HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview: Responsibilities:

• Partner with HEI Rapid Lead Response Team, Centralized Sales and Revenue Leadership, Enterprise and Centralized supporting resources to respond, propose and close business with new inbound group and event LEAD flow to meet or exceed LEAD response times, transactional goals, exceed revenue goals and exceed LEAD closure rate targets. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers including the Hotel GM
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in fluid and ongoing LEAD evaluation, daily business review meeting, pre-convention meetings, training and other sales-related meetings under the direction of the Centralized Sales and Revenue Leadership Team.
• Provide knowledge of market trends, competition and key customers of the hotel.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Qualifications:

• High school or equivalent education required. Bachelor’s degree preferred.
• 1+ years of past sales experience preferred.
• Essential prior experience in the field of hospitality with specific experience in group and catering sales.
• Must have experience with similar size and quality hotels.
• Must possess a strong working knowledge of Sales systems including Delphi FDC and Marriott CI
• Ability to understand, embrace and execute against HEI’s LEAD process and strategies.
• Must be a self-starter accountable for maintaining or exceeding productivity, LEAD closure and Transactional goals
• Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Sales Systems (Delphi and CI). Knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel features, benefits, and competing hotels within the relevant geographical markets
• Strong knowledge of Health and Safety Protocols
• Strong and demonstrated success obtaining Essential Business opportunities
• Ability to manage multiple tasks including extensive transactional loads to meet expectations and targets
• Ability to execute appropriate action plans.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Written communication skills to be concise, well organized, complete, and clear.
• Ability to work effectively under time constraints and deadlines within multiple properties.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits: