Job Description
Government/Fleet/Commercial Sales Manager
Reports to: President
Overview:
O.C. Welch Ford Lincoln is seeking a motivated and experienced individual to oversee the operation and growth of our Ford Government, Fleet, and Commercial sales. Our ideal candidate will have commercial vehicle sales operations knowledge and proven leadership experience in creating a foundation to grow our truck/van fleet accounts. This individual must present a proven record of successfully achieving goals while maintaining the highest customer satisfaction. Previous Ford experience is required, with previous Ford Commercial and/or Pro experience preferred.
Duties:
- Work independently to build and expand the dealership's client base
- Continually focus on strengthening business relationships and growing
- Create processes to contact new business leads and generate interest with potential customers.
- Utilize manufacturer product training programs
- Ensure proper follow-up is achieved with all prospects.
- Obtain and maintain customer satisfaction scores at or above the dealership benchmark level.
- Be able to clearly verbalize all basic features and benefits of all options and products available in financing or insurance.
- Be aware of inventories, gross profits, factory incentive plans, lease and financing programs.
- Achieve sales volume goals/objectives.
- Study vehicle and equipment specification to improve knowledge of product performance and application continually.
- Assist customers in selecting/ordering trucks by establishing an understanding of customer needs.
- Prepare and provide the President all outside call reports, listings of prospects, quotes and units available for sale, if applicable.
- Ensure accurate sales orders, secures deposits, and processes paperwork in accordance with established dealership policies.
- Attends sales and training meetings as required.
Requirements:
- Must have at least 2 years of Ford experience
- Adhere to and utilize company guidelines and policies.
- Maintain professional appearance at all times
- Must have valid driver’s license
Preferred requirements:
- Experience working in a management role at a Ford or Lincoln dealership, or commercial van/truck industry.
- Proven leadership experience in creating a foundation to grow our truck/van fleet accounts.
COMPENSATION & BENEFITS
- Salary + plus commission & bonuses based on sales performance and customer satisfaction
- Eligible for Healthcare Benefits
- Eligible for 401k
- Paid vacation time
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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