Job Description
We are one of the top consulting firms in the greater Los Angeles area. We work with Fortune 500 companies in the telecommunications industry and are gearing up to launch a campaign focused on new technological offerings. We have one goal in mind, to grow their consumer base and expand their brand reputation into new markets. With the tools and technologies provided by our clients, we can focus on putting our energy towards creating a remarkably unparalleled experience for each customer. This is where our Entry Level Account Management Team comes in!
We are seeking individuals to join our incredible Entry Level Account Management team, but we are certainly not looking for just anybody. We are looking for determined, hard-working, self-motivated individuals with top-tier communication skills to advance exponentially within our firm. If you are looking for a fulfilling career with endless opportunities, our open Entry Level Account Manager role is the perfect fit!
Responsibilities of the Entry Level Account Manager:
- Communicate with customers on products and services offered by our clients, eligible promotions available, and answering questions in a concise, consultative manner
- Attend daily meetings to stay up to date on all product knowledge, customer service tactics, customer turnover, and expectations
- Work alongside other Customer Service Representative Team to ensure ultimate customer satisfaction targets are achieved
- Process all orders accurately and efficiently maintaining client confidentiality
- Follow all client guidelines and regulations while interacting with customers to ensure a positive and engaging experience
- Attend and participate in virtual networking calls to expand client relationships and develop sales knowledge
Ideally, Our Entry Level Account Manager Will Have:
- A background in Customer Service, Sales, or Communications
- A High School diploma or equivalent (Associates or Bachelor’s degree is preferred)
- An outgoing, energetic, and determined demeanor when interacting with others
- An undeniable drive for success and professional advancement in a lucrative industry
- An act for relating to a multitude of personalities and developing a sense of comfort with new customers
- A reliable and self-sufficient personality
Company Perks:
- Individualized training based on your unique learning style
- Bonuses and incentives on a weekly basis
- Weekly webinars to expand client knowledge and gain new customer-centric approaches
- Major Holidays off
- Volunteer opportunities to give back to our local communities
- Team Building events and travel opportunities across the US
Job Type: Full-time
Pay: $48,000.00 - $62,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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