Job Description

WCPis recognized as one of the most influential consumer product management firms in Long Beach. Our dedicated commitment and keen efforts to create long lasting relationships between our clients and their consumers is what separates us from the competition. Our clients are preparing for an upcoming expansion in the area, and have hired the WCP team to help them execute. To ensure that we exceed our client’s goals and expectations, we are looking for a highly-skilled individual to join our team as an Account Manager Trainee.

As an Account Manager Trainee, you will have the opportunity to train directly with our senior-level executives and gain extensive knowledge on how to effectively represent our clients. Additionally, you will collaboratively work with some of our finest team members across other departments like: Client Relations, Customer Service, and Sales. The Account Manager Trainee position is designed for someone with a true passion in fostering positive client relations and creating value!

Responsibilities of an Account Manager Trainee:

Enhance every customer’s experience by providing a genuine, positive, and professional interaction when closing sales with them directly
Increase new customer acquisitions by utilizing product knowledge to educate potential customers on our client’s products, services, and sales promotions
Apply market research and competitive pricing to upsell our client’s products and services when it benefits the customer’s needs
Identify potential client services concerns and facilitate proactive intervention steps
Ensure any records of the customer’s contact information, billing address, installation date, and preferred sales package are correct before submitting to our Sales team
Gain full comprehension of our client’s campaign goals, current promotions, new expansions, and sales targets by attending all conference calls and participate in on-site training sessions
Collaborate with fellow Customer Service and Sales team to establish and achieve daily sales goals

Account Manager Trainee Preferred Skills:

Charismatic, empathetic, and personable demeanor that is well perceived by potential customers and fellow Account Managers
Adaptable to fast-paced environments and flexible working both independently and collaboratively in a team
Extroverted nature and confident in verbal communication, visual presentation, and public speaking
Solution-oriented and provides creative, clear, and concise responses to our customer’s issues through critical thinking
Self-driven, motivated, and eager to train with our senior-level Client Service Trainees to develop stronger relationship building skills with our clients

Basic Qualifications for an Account Manager Trainee:

High School diploma or comparable certification
Experience working in Account Management, Client Services, Client Relations, Customer Service, and Sales preferred
Flexible schedule and reliable transportation to Long Beach

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Supplemental pay types: