Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Sourcing and securing new business and capacity utilizing creative methods including but not limited to: Internet searches (DAT, Internet Truck stop), Past Contacts, Website leads, and Business Development leads.
Creatively find new solutions for customers
Develop opportunities from the Business Development Team
Account management and growth of larger assigned accounts by sourcing and securing opportunities from within each account.
As primary contact for your customers, you will be responsible for managing the relationship between the customer and Gampac.
Ensure accurate data capture, data integrity and system entry in all customer-related functions.
Effectively utilize data and problem-solving skills to proactively resolve customer issues
Create new customer account opportunities from prospecting to generating leads
Monitor current loads and proactively identify, communicate and resolve issues for customers.
Support A/R in collections of past due invoices for your customers.
Other duties as assigned.
SUPERVISION:
N/A
RELATIONSHIPS
Internal: Gampac Operations, Carrier Sales, Pricing, leadership and other sales associates.
External: Manage the relationship with assigned current and new customers as well as qualified leads.
WORK ENVIRONMENT
Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.
MINIMUM QUALIFICATIONS
Minimum of three (3) years of brokerage experience
Demonstrated ability to develop business with new and existing customers
Demonstrated understanding of brokerage operations and geographic freight markets
EDUCATION
BA or BS degree or equivalent experience
CERTIFICATIONS/TRAINING
N/A
LICENSES
N/A
PREFERRED QUALIFICATIONS
Demonstrated understanding of brokerage operations and geographic freight markets
Prior demonstration of effective negotiation skills
Existing customer and/or carrier base is a plus.
Ability to work in a fast-paced team environment and possess independent work desires.
Detail-oriented and meet scheduled activity deadlines.
Positive, influential communication skills
Punctuality and a good work ethic are critical.
Knowledge of Microsoft Office (Excel, Word, etc)
Excellent customer service skills including the ability to effectively serve our customer’s needs.
Ability to pass a pre-employment drug screen and background check
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $ 58,700.00 and 93,100.00.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
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