Job Description

We’re seeking a Senior Account Manager who’s passionate about driving client growth and success. In this strategic role, you’ll guide clients with expert advice, identify growth opportunities, and foster strong relationships that drive results. You’ll work with talented cross-functional teams, delivering tailored solutions and insightful recommendations to maximize campaign impact. If you’re energized by client interactions, skilled at upselling, and excited to make a measurable difference, join us and experience the rewards of transforming client success into lasting partnerships!

Responsibilities:

Client Growth & Success:

Strategic Advisor & Growth: Provide expert guidance, identify growth opportunities, and solve challenges to drive client success.
Sales & Upselling: Upsell clients on tailored services that enhance their growth and align with their needs.
Passion for Success: Fully commit to delivering results and ensuring client success.

Relationship & Account Management:

Relationship Management: Manage and nurture client relationships, addressing challenges and fostering trust.
Proactive Account Management: Lead accounts, driving performance and meeting client objectives.

Team Management and Support:

Manage Initiatives and KPIs: Drive key priorities and goals of account management team, lead by example achieving sales and satisfaction targets.
Collaborate with Teams: Work closely with marketing, advertising, and design teams to align on strategies and ensure the best outcomes.
Facilitate Team Efforts: Coordinate efforts across teams, providing clear direction and aligning objectives with client goals.

Results Analysis & Insight:

Understand & Analyze Results: Interpret campaign data and performance metrics to identify key insights and areas for improvement.
Provide Strategic Insights: Offer actionable recommendations based on results, ensuring continuous growth and optimization.

Project Oversight:

Task & Time Prioritization: Monitor project timelines and task prioritization, ensuring deadlines are met by the teams.
Provide Direction: Guide teams by aligning objectives with client goals, offering support but not managing day-to-day tasks.

Qualifications and Requirements:

Minimum 7+ years of experience in an advertising agency or a related account management role.
Deep understanding of digital marketing, advertising and general marketing strategies,
Experience in sales and or account based selling
Excellent people skills
Proficient in analytics tools like Google Analytics (GA) and looker studio
Proficient in Google Workspace tools (Docs, Sheets, Drive, Gmail) and task management softwares.
Excellent communication skills for internal and external interactions, including email and phone communication.
Quick and sharp thinker with strong problem-solving skills.
Strong out-of-the-box thinking and solutions-oriented mindset.
Attention to detail and the ability to grasp new concepts quickly.
Process-driven and proactive approach to tasks and client needs.
Ability to work both independently and collaboratively within a team.
Confidence and resilience in navigating challenges.

Job Type: Full-time

Additional pay: