Director, National Strategic Accounts

Myriad Women’s Health is leading the charge assisting healthcare providers in optimizing patient care through genetic insights. Our portfolio consists of three pioneering products that provide critical genetic information that can personalize cancer risk management, reproductive planning, and pregnancy management. Our mission is to make molecular genetic testing in Women’s Health as routine as a mammogram or ultrasound.

We are searching for a Director of National Strategic Accounts – Women’s Health to lead Account Managers responsible for managing the relationships with the company's key accounts in Women’s Health and Reproductive Medicine. The Director of National Strategic Accounts will direct efforts to identify expansion opportunities for the Women’s Health and Reproductive Medicine franchise and provide guidance to leadership to help align company resources in a way that creates value for the company and its large accounts. This role will contribute toward and execute against the high-level sales strategy managing and developing the account team to maximize company market-share and profitability. The Director of National Accounts will report to the VP of Sales, Women’s Health.

Our ideal candidate brings passion for the pillars of our culture: collaboration, innovation, inclusion, caring, and commitment. This Director will be curious, pro-active, able to work across organizations, and driven to help shape the future of this company. At Myriad Genetics, our future is yours to create.

Responsibilities

• Provides leadership to the account team for assigned key accounts.
• Proactively leads the account planning process and drives team execution to achieve performance objectives, sales targets, KPI’s and critical milestones for weekly/monthly/quarterly/annual periods
• Drives and oversees the development of account specific growth strategies across the portfolio. Activities in support of this include: Leads the account team in assessing, clarifying, and validating customer needs on a regular basis. Develops solutions that best address customer needs while simultaneously coordinating the involvement of critical stakeholders inclusive of support, service, and resource management. Understands the competitive landscape and leverages this knowledge to best position Myriad.
• Achieves account specific sales targets while working with Finance, Operations and other supporting functions to maximize profitability
• Builds strong and long-lasting relationships with customers by fostering long- term strategic planning and understanding what is behind these plans. Maps customer ecosystems and is expert at guiding stakeholders through complex customer decision making processes. Understands customer company culture and work processes and ensures all who interact with customers are briefed and understand the nuances of working with them
• In a highly collaborative manner, works to create cross-functional engagements and understandings with appropriate departments to align goals and approaches that facilitate achievement of key account objectives, including developing and executing change initiatives that impact and influence the organization to be more customer centric
• Leads, develops and mentors team; Provides regular, candid and timely feedback; Analyzes and evaluates the performance of the team; fosters a diverse and inclusive workplace.
• Creates a high-performance team environment which values continued professional development and personal accountability.
• Eliminates barriers and fosters a solution oriented winning vision throughout the team.
• Exhibits both a long-term, strategic view of the business with an acute focus on driving immediate results. Uses research and data on customer(s), the market and the competitive environment in order to identify growth areas to exceed assigned targets and KPI’s. Utilizes this information for internal discussions, reports and presentations where critical project decisions will be made
On at least a monthly basis, reports on account performance with emphasis on customer delivery / satisfaction KPIs, revenue and profitability, and new business growth objectives. Additionally, identifies areas for improvement and drives formulation of action plans to address

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Qualifications

• Bachelor’s degree in a related field and MBA or equivalent based on work experience preferred
• 10+ years of commercial experience in the field required
• 5+ years of large account management leadership experience preferred
• Proven and successful track record in establishing strong, long-term customer relationships exemplified by proven ability to grow existing business and develop new business
• Team leadership experience with direct reporting relationships and success hiring, building, and leading high-performing teams strongly preferred.
• Strong understanding of evolving healthcare landscape in US, including US healthcare reform and biosimilar specific pricing, reimbursement and policies and impact on organized provider accounts/customers.
• Strong financial acumen including P&L management experience
• Strong executive presence and able to flex style to effectively interact and influence customers and internal constituencies. Track record of building strong peer to peer relationships with both SME and C-Suite areas
• Experience developing strategic account plans through collaboration with internal stakeholders and utilizing market intelligence data
• Demonstrated success in collaborating effectively and gaining alignment with colleagues across different parts of the organization (including field and HQ), and leading cross-functional teams.
• Demonstrated ability to think strategically with the ability to formulate, develop, write, communicate and monitor the execution of stakeholder business plans.
• Experience in developing and executing complex programs and projects (e.g., strong project management skills).
Demonstrated high proficiency in MS Word, PowerPoint, and MS Excel, which are necessary for the creation of visually and verbally engaging reports and presentations for key stakeholders

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We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.