Job Description
At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
The Americas Sales Enablement Manager is the main point of contact for the enterprise CX Sales team, responsible for the day-to-day enablement operations as assigned by the Director of Sales Enablement. You will work hard but you will love it. A typical work week includes the enabling of sales new hires, towards activities of meeting with subject matter experts, how to deliver the company value prop, scheduling of weekly training assignments or supporting our onsite Sales Bootcamps. This position establishes operational targets and aligns them with the programs and tactics defined by the VP of Sales Enablement. If you are looking for a high performing team with a growth only mindset this can be the next career for you.
How will you make an impact?
- Presents company value proposition training content to large and small audiences.
- Scheduling of weekly Training and prep sessions.
- Hosting of weekly Americas Enablement Programs
- Tracks and measures sales certifications
- Develops creative ways to solve problems.
- Tracks testing and evaluation procedures.
- Delivery of onsite Sales bootcamps, scheduling of the sessions and coordinating with presenters.
- Maintains familiarity with current texts, materials, teaching aids and techniques relative to courses within the discipline and recommends their adoption when appropriate.
- Actively seeks ways to improve content.
Have you got what it takes?
- Bachelor's degree in Business Management or related field or equivalent work experience
- 5+ years experience in sales or sales enablement role
- Demonstrated understanding of solution demonstrations and training methodologies.
- Experience in delivering live and/or eLearning training.
- Contact Center experience or CCaaS preffered
- Understanding of Knowledge / Learning Management tools
- Knowledge of Conversational AI
Bonus Experience:
- Customer Centric Selling certified seller or user
- Enablement/training/coaching experience
- Enablement design & facilitation skills / experience
- Project Management experience
- Pre-Sales and Demonstration Experience: prior experience in pre-sales activities and product demonstrations are highly desirable.
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Requisition ID: 5473
Reporting into: Manager, Sales Enablement
Role Type: Individual Contributor
Location: Hoboken, NJ (hybrid work schedule; in office 2 days/week)
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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