• Meet or exceed the expectations of our customers by providing a positive customer experience.
• Talk with customers, outside Sales Representatives, and vendors by phone and email.
• Receive and process orders for product.
• Type orders and quotes within the system; preparing, posting, and closing work orders and projects as required.
• Create job files and organize paperwork as needed.
• Coordinate shipping of orders and materials required with various departments.
• Address issues concerning billing or services rendered, referring complaints of service failures to designated departments for investigation.
• Service counter customers needs through entering sales orders, expediting b/o’s, purchasing and or transferring special order or non stock items.
• Gather materials/products in the warehouse and or yard to package/assemble for customer pick-up within one hour of the order being printed.
• Use care in the handling of all materials and/or products.
• Prevent shipping errors and inventory errors through verifying of ones own work.
• Backing up service counter customers needs through entering sales orders, expediting b/o’s, purchases and or transferring special order or non-stock items.
• Operate all material handling equipment safely while adhering to all safety regulations.
• Assist in the stocking, cleaning, up keeping and appearance of the sales counter area.
• Maintain and build business relationships with customers.
• Regular and predictable attendance.
• Work safely

• Effective interpersonal skills.
• Ability to set a positive example.
• Maintain a professional image as a representative of the company.
• Have a valid driver’s license and insurance company acceptable driving record.
• Ability to travel as needed.
• Ability to successfully achieve Powered Industrial Equipment operator’s license.
• Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to write reports and communicate data through correspondence.
• Ability to add, subtract, multiply, and divide, including using a calculator.
• Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference and volume.
• Knowledge of Excel, Word, and Outlook. Knowledge of Eclipse is a plus.
• Ability to operate standard office equipment.
• Ability to manage multiple tasks, priorities, and deadlines and easily adapt to changing situations.
• Ability and willingness to relocate at the end of the training program.

• Bachelor’s degree from four-year college or university; or
• One to two years of related experience and training; or
• Equivalent combination of experience and education.

Certifications and/or Licenses:

• Ability to pass operator exam and drive powered industrial equipment.
• Possess a valid driver’s license and have acceptable driving record.

• Frequently required to talk and hear; walk and stand; use arms, hands, and fingers; handle, grasp, and reach.
• Regularly required to sit; climb, bend, and stoop; push, pull, carry; and lift up to 50 lbs.
• Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner.
• Specific vision abilities required by this job include clear vision at 20 inches or less and 20 feet or more, depth perception, and color vision.
• Work performed in various environments, including warehouse, office, and outdoors, as move through the program.
• The noise level in the work environment is usually moderate.
• Pass substance abuse screening.

#IN23

We are an Equal Employment Opportunity/Affirmative Action Employer