Job Description

Position Description

Oversee catering operations to include such duties as booking events, supervising support staff, developing, selecting and costing menus, pricing, etc.
Assist with components catering forecasts and develops strategies / plans for achieving, including but not limited to development and implementation of a comprehensive marketing plan with associated collateral.
Supervise all aspects of preparation, service, and cleanup for events
Directly supervise catering staff with responsibility for hiring, training, discipline, communication, performance management, retention, and administration.
Ensure establishment, communication, and compliance of appropriate sanitation and safety standards.
Responsible for timely and accurate reporting and communication of all catering related revenue, expenses, and receivables.
Interact with Client Management and maintain effective client and customer relations at all levels with client organization.
Look for opportunities to implement new products and services to support base business growth and client retention.
Keep abreast of and advise client, customers, and staff on current catering trends and products.

Basic Qualifications

Minimum of 2 years’ relevant work experience

Additional Qualifications and Skills

At least 5 years of related sales experience with an off-premise caterer, hotel, collegiate, or corporate caterer.
Demonstrated creativity in developing menus and presentation for simple to complex catered events.
Demonstrated ability to deliver exceptional customer service.
Strong communication (verbal, written, interpersonal) skills and an ability to communicate effectively with a diverse constituency.
Strong time management, organizational and multi-tasking skills.
Ability to meet multiple deadlines and manage competing priorities.
Good professional judgment and ability to independently make sound business decisions.
Skilled at addressing a variety situations and negotiating successful outcomes with a diverse group of stakeholders.
Must be adaptable to a frequently changing environment and ability to remain calm in stressful situations.
Works professionally, ethically and with integrity; Uphold the vision and mission of HUDS and the University.
A passion for food and knowledge of current food trends.
Proficiency in Microsoft Office applications (Word, Outlook, Excel) and ability to learn new software applications as needed.
Ability to work nights, weekends and holidays as needed.

Additional Requirements:

Bachelor’s Degree in Hospitality Management

Physical Requirements

Position frequently involves long hours and widely diverse duties
Must be able to lift (approximately 20 to 30 pounds), bend, stoop and perform other physical exertion
Ability to stand for extended periods of time

Working Conditions

Ability to work evenings, weekends and holidays as needed
Subject to wet floors, temperature extremes, and excessive noise
Standing and walking for significant amounts of time is necessary

Additional Information

Emergency Status Designation: Critical Operations Personnel

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Work Format Details

This position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Hospitality & Dining Services

Department Office Location

USA - MA - Cambridge

Job Code

Y2056M FD Catering & Evnt Sls Mgt II

Work Format

On-Site

Sub-Unit

Dining Services

Salary Grade

056

Department

Dining Services/ Crimson Catering

Union

00 - Non Union, Exempt or Temporary

Time Status

Full-time

Pre-Employment Screening

Criminal, Drug Testing, Education, Employment, Identity

Schedule

Monday - Friday Flexible Schedule. 8 hours per day 5 days a week.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

LinkedIn Recruiter Tag (for internal use only)

#LI-JD3

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