Job Description
Job Function: Sales The role:
The Sales Enablement Lead for Digital Sales must reside in Nashville, TN.
Preferred Qualifications:
Relationship Nurturing Skills
The preceding job profile has been designed to indicate the general nature and level of work associates perform within this role. It is not to contain or be interpreted as a comprehensive inventory of all required duties, responsibilities, and qualifications. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.
Target compensation for this role will be $90-120K (mix of base salary and bonus) and will be determined based on candidate qualifications, experience, and location.
What you should know about us:
What we expect from our employees:
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Accommodations:
“With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all our employees. We want every employee to have the greatest experience of their career.”
Job Summary
The Sales Enablement Specialist for Digital Sales, North America (NORAM) is responsible for deploying programs and initiatives that enable customer-facing Digital Sales teams to execute the core-aspects of their jobs more effectively, especially as it relates to selling and revenue performance. The role will partner with GSE and People & Culture teams, as well as sales leadership to develop, plan, coordinate, and execute training and development programs designed to meet organizational needs for the Digital Sales team. Reporting directly to the Global Sales Enablement Director for NORAM, you will be aiding in the training process end-to-end including needs analysis, content development, training delivery, communication, optimization, and outcome assessment. This team is accountable for the onboarding and development of competencies for the Digital Sales Team based in Nashville, TN.
The Sales Enablement Lead for Digital Sales must reside in Nashville, TN.
Role and Responsabilities
Training Creation and Delivery
- Ownership of an engaging onboarding program for all new hires in the Digital Sales team
- Ensure new hires are trained and proficient in solution knowledge, messaging, the competitive landscape, sales processes, and tool adoption
- Become the Subject Matter Expert to help lead the development of visually appealing, high impact and high-quality training content across a range of modalities (e-Learning, instructor-led training, simulations, job aides, etc.)
- Creation and curation of high-quality internal content including interactive and instructional videos, audio guides, job aids and more
- Project management skills to see ideas into action and delivery impact
Foster Deep Internal Client Relationships
- Aligning with VP of Digital Sales to plan continuous learning on new service offerings, messaging, competitive landscape, sales process, and sale tools
- Coaching of identified high potential sellers within the Digital Sales Team to support career trajectory and retention
- Strategic thinking that aligns sales enablement initiatives with broader business objectives; ability to analyze market trends, identify opportunities for growth, and develop long-term plans to drive sales performance effectiveness
Drive Revenue Growth
- Establish the metrics/measures to evaluate Sales Enablement effectiveness for the Digital Sales Team. Monitor and communicate internally regularly. Examples include:
- Time to productivity
- Pipeline growth (per quarter, post on-boarding)
- Sales cycle duration
- Average deal size
- Win rate
- License vs. Service ratios
- Territory coverage
- Sales support ratios (*deals closed with and without overlay roles)
Collaborate Across Teams
- Collaborate with the GSE team to deploy effective training, resources, and tools to the Digital Sales Team.
- Work cross functionally with key partners to identify training needs and implement effective programs
- Align and support the SoftwareOne sales organization behind a clearly defined and universally understood sales process
Success Criteria
- Training completion rates: Evidence training is meeting employee needs in line with business objectives
- Digital Sales Team and Leader feedback: Indications of effectiveness and evidence of application from the field and leaders
- Content Effectiveness: Measured impact of sales enablement content on sales performance metrics such as conversion rates and average deal size
Organizational Alignment
- The Sales Enablement Lead for Digital Sales reports to the Global Sales Enablement Director for NORAM.
- Coordinate with internal teams to address Digital Sales team needs and resolve issues efficiently, ensuring seamless solution delivery.
- Continuously assess Digital Sales Team performance for opportunities to expand and enhance sales enablement presence, proactively identifying areas for improvement and proposing innovative solutions. Open communication and regular meeting cadence maintained with the VP for Digital Sales and Digital Sales leaders.
What we offer
- Generous pay with bonus structure
- Independent environment without a lot of red tape where you are empowered to make decisions
- Substantial benefits package that includes:
- Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions
- Additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
- 401k program with employer matching 50% up to the first 10% of employee’s contributions
- Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
- Access to EAP and concierge services
- Pre-paid legal at no cost
- Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
- Employee stock purchase plan
- Learning and development opportunities galore
- Tuition reimbursement
- And much more!
- Specific to Milwaukee-based office employees: company-paid parking
- Winning culture, inclusive environment, and friendly people all over the world
- A remote-friendly organization, with colleagues working remotely either part or full-time
As a culture-first organization, being together is how we learn and grow. We come together in person for at least 4 days for collaboration, support, and to have some fun.
What we need to see from you:
What you offer
Minimum requirements
- 5+ years of sales experience, demonstrating a proven track record of selling technology solutions
- Bachelor's degree in business administration, Marketing, Sales, Communications, or a related field; advanced degree preferred.
- Experience working with learning management systems (LMS) or other training delivery platforms
- Experience in public speaking and/or workshop facilitation demonstrating strong communication skills
- Occasional travel.
Preferred Qualifications:
Relationship Nurturing Skills
- Demonstrated ability to cultivate and maintain strong, long-lasting client relationships.
- Proven track record of building rapport, trust, and credibility with clients over time across different departments and with C-level figures within the customer.
Verbal Communication and Negotiation
- Excellent verbal communication skills with the ability to articulate ideas, navigate employee needs, and influence stakeholders effectively.
- Effective communication through verbal, written, and engaging presentation delivery to convey complex concepts, training materials, and performance metrics to diverse audiences.
Understanding of Sales and Delivery Process
- Comprehensive knowledge of the sales cycle and delivery process within the organization.
- Familiarity with sales methodologies, account management best practices, and project delivery frameworks.
- Ability to navigate complex sales environments and collaborate with cross-functional teams to drive successful outcomes.
Customer-Centric Approach
- Treats internal stakeholders as a client through an ability to anticipate needs in sales, proactively address issues, and advocate for clients' interests within the organization.
- Proven commitment to delivering exceptional customer service and exceeding client expectations, with a clear awareness of the customer's business strategy and planned business outcomes.
Team Collaboration & Orchestration
- Strong collaborative skills, with the ability to work effectively in a team environment. Often takes the initiative to orchestrate complex processes across different internal units.
- Experience partnering with internal stakeholders, including sales, marketing, operations, and technical teams, to deliver integrated solutions and support client success.
Adaptability and Resilience
- Flexible and adaptable to changing priorities, market conditions, and internal client requirements.
- Demonstrated resilience in managing challenges and setbacks, maintaining a positive attitude, and driving momentum in relationships with sellers and sales leaders.
Continuous Learning Orientation
- Proactively stay updated on industry developments, emerging technologies, and best practices in sales enablement.
- Commitment to ongoing professional development and growth.
Join our team and play a vital role in supporting our partner marketing initiatives. Apply today to contribute to the success of our partner relationships and help drive business growth through effective partner marketing!
The preceding job profile has been designed to indicate the general nature and level of work associates perform within this role. It is not to contain or be interpreted as a comprehensive inventory of all required duties, responsibilities, and qualifications. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.
Target compensation for this role will be $90-120K (mix of base salary and bonus) and will be determined based on candidate qualifications, experience, and location.
We are not able to consider candidates residing in the state of Hawaii currently.
Why SoftwareOne?:
Why SoftwareOne?
For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.
What you should know about us:
Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareOne successful.
Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond every day. Our culture is unique, and I believe that having the right people and empowering them to succeed, is the absolute key to our success. -Patrick Winter, Founder.
What we expect from our employees:
Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business, and for the employees around you. SoftwareOne employees are energized, agile, and laser-focused on delivering world-class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a remarkably high degree of Integrity, and are simply not interested in politics. Our leaders operate with a high level of Discipline but can work at Speed to manage change in a global economy.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
“With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all our employees. We want every employee to have the greatest experience of their career.”
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