Job Description
Department: Agriculture Sales and ServiceEmployment Type: Full-Time
Requisition ID: 628
Date Posted: November 14, 2024
Closing Date: November 28, 2024 or until filled
Position Summary:
Reporting to the Manager, Sales & Service, the Customer Account Manager 2 (CAM2) is responsible for selling the AgriBusiness product and service offerings to selected customers within a geographical area with the goal of growing product margin. The CAM2 will work directly with customers to provide ongoing customer service and continually develop and understand their business needs. The CAM2 will work to foster and grow sales by providing ideas, customer service, and cross selling UFA solutions that enables the customers’ business.
Key Responsibilities/Accountabilities:
Achieve Sales Targets as defined in the annual performance objectives from selling the AgriBusiness product and service offerings (as defined in the UFA Sales Incentive Plan) to a set customer group within an assigned territory.
Establish and maintain strong relationships with the core customers targeted by understanding their business operation and needs. Understand in detail the breadth and depth of the AgriBusiness product line. This requires the use of CRM, including an updated customer and farm profile with the key contact information.
Develop and maintain effective business relationships with current and future customers, based upon an approach of targeting customers with whom the company can profitably do business.
Generate and transfer qualified sale leads from interacting with target customers.
Promote UFA by participating in community and UFA store related events as directed by their manager.
Support administrative and operations staff from time to time to ensure that their farm store provides superior customer service.
Qualifications required for the position:
College/University diploma or degree in Agriculture or a relevant business field
Three or more years’ experience in AgriBusiness and/or other related customer service function. Previous sales experience in crop and livestock production is a requirement.
Excellent telephone, communication, and organizational skills.
Proficiency in Microsoft Office products and CRM.
Requires a moderate understanding of the agriculture market and business.
Ability to coach and mentor others.
Effective problem solving and decision-making skills.
Valid Class 5 license required.
Is a safety sensitive position as will be on site at UFA facilities and will be using UFA material handling equipment. The successful applicant will be required to pass (negative result) a drug and alcohol screening test as a condition of employment.
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Diversity, Inclusion & Belonging
At UFA we care about the lives of our employees, members, customers, elected officials, and partners. This includes their whole selves and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse populations and backgrounds, where everyone can do their best work. In our world of agriculture, it takes time for growth, this is our seed to grow inclusion and belonging at UFA.
If you require accommodation in submitting this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to careers@ufa.com
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We thank all candidates for their interest, however only qualified candidates will be contacted for an interview.
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