Account Management - Inside Sales

Salary + Bonus
Salary = $95,000 - $105,000, Bonus = 8% of Salary

Job Summary: Responsible for analyzing and managing customer product needs and obtaining orders for Surface Wellhead equipment/systems while ensuring a financial balance between utilizing new and customer-owned equipment—coordinating successful product releases within established standards and priorities.
Essential Functions, Roles, and Responsibilities: Essential duties and responsibilities include the following.

• Practice safe work habits and comply with all quality, safety, health, and environmental policies, procedures, programs, and regulations.
• Promptly enter sales orders in Syteline.
• Use independent judgment in managing the utilization and inventory control of customers’ property to ensure that we are supporting the best financial outcome for the customer.
• Perform same-day source planning on hook up and/or additional customer requirements, reducing customers’ financial impact.
• Ensure the accuracy of open sales orders (commercial and technical), published customer discounts or net pricing, and that orders do not Maintain obsolete or invalid part numbers and customer requirements.
• Verify that quotes submitted by Corporate Sales are technically accurate.
• Prepare daily reports and monitor dates according to actual customer requirements using the most recent information available.
• Establish strategic relationships with new and existing customers. Provide management reports on sales activity, sales forecasts, and other quantifiable sales objective measurements.
• Seek and identify substitutions for quoted equipment, not on hand/inventory. Utilize excess or slow-moving inventory within standard operating procedures.
• Communicate changes and/or cancellations to customer requirements and delivery issues to the supply chain and Supervisor to ensure that the customer specifications and deadlines are met.
• Maintain rig board to allow visibility of current customer requirements by active rig, equipment type, state of preparedness, and expected ship date.
• Proactively pursue compensation for expediting costs incurred through sales before manufacturing or shipping.
• ¿ Ensure and secure adequate and proper backup parts and equipment on service jobs and communicate accurate information to the Service Department
• Provide input and assistance to other functional areas to improve processes and customer satisfaction.
• Keep abreast of new products, specifications, industry trends, competitor strengths, and weaknesses.

Requirements:
Education, Training,
Experience:

• Bachelor’s Degree or four to six years related experience and training; or equivalent combination of education and experience.

Certifications, Licenses, Registrations:

• ¿ None Required.

Job Knowledge, Skills, Abilities:

• Working knowledge of drilling/production and equipment
• Intermediate Computer Skills
• Intermediate Language Skills, Intermediate Mathematical Skills, and Intermediate Reasoning Ability

Supervisory Responsibilities: This job has no supervisory responsibilities.
Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

• Regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; stand, walk and sit; talk and hear.
• Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Regularly lift and move up to 10 pounds, frequently lift and move up to 25 pounds and occasionally lift and move up to 40 pounds.
• Ability to hear voices or alarms, bells, and other noise.

Work Environment: The work environment characteristics described here represent those employee encounters while performing the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform the essential function.

• Normally work in an office environment; however, occasionally may work in assembly areas and field service machine shop.
• Regularly exposed to moving mechanical parts, fumes, airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. Is regularly exposed to wet and humid conditions (outside weather conditions); high, precarious places; extreme cold; extreme heat, and vibration.
• Occasionally exposed to toxic and caustic chemicals, risk of radiation or electrical shock.
• The noise level in the work environment is usually very loud.

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