HVM, Inside Sales Engineer - Baltimore

POSITION SUMMARY

What is the Goal of This Position:

To train and mold the future key contributors of the organization with the intent to grow the revenue, market share, brand reputation, and culture.

How Will We Achieve Our Goal:

The organization has made and continues to make a significant investment regarding training, mentoring, and tools . All levels of the organization from the sales team and operations to the management and executive teams will be engaged through direct participation in implementing the items named above.

How Will We Measure Our Progress Towards Our Goal:

There will be measurable SMART goals created and which will be based upon the responsibilities detailed in the “responsibilities section” below. These goals will be monitored monthly and measured simi-annually.

Inside Sales Team Member Activities:

Assist in the coordination of inside sales and marketing efforts for the area Service Center. Business conditions will dictate specific job priorities. This activity will be done using all principles of good salesmanship, including telephone selling and follow-up, job quoting, interface with customers (in-person and remotely), plus participation in technical and professional associations. Responsible for supporting the outside Sales Engineers and Operations Department. The goal of this position is to create multiple advancement pathways into the sales and operations tracks.

RESPONSIBILITIES

• Perform sales support to consistently meet overall area sales goals.
• Develop proposals for acceptance testing and short form quotations, follow-up on proposals.
• Perform data mining on past projects (either lost or won) to generate new business opportunities.
• Participate in joint sales calls with the sales and/or operations team to existing major accounts.
• Participate in joint site visits thus creating a deeper knowledge of the equipment which we work on.
• Become familiar and proficient in the use of all tools necessary to be effective in their job performance.
• Make sure proposal pricing is accurate and technically correct.
• Perform marketing support to promote the Company’s image throughout the industry.
• Follow up all marketing leads, then drive to convert them into opportunities, relationships, and orders.
• Assist outside Sales Engineers’ needs in the implementation of the marketing plan.
• Prepare monthly sales reports for the Region.
• Perform public relations to promote sales.
• Active participation in trade shows and professional societies.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect.
• Drive for Results – Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy - Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; can diffuse tension.
• Listening – Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
• Negotiating – Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly.
• Time Management – Uses his/her time effectively and efficiently; sets priorities; values time; separates the critical few from the trivial many and concentrates his/her efforts accordingly.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience Required:

• Graduate engineer (BSEE/BSME) and no experience. OR Graduate of electrical technical school or equivalent, and one year of similar work.
• Willing to work flexible hours, weekends, some overnight travel to cover sales territory.
• Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Conduct walk-through of construction sites and work in and around electrical equipment.
• Valid Driver’s License required.

TRAVEL TIME REQUIRED

• 25%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.