Inside Sales / Customer Service

Job Description

Howell Pipe & Valve Supply leads the pack as an industrial focused distributor and manufacturer, providing integrated supply solutions of pipe, valves, and fittings. If you are customer-focused with experience in Sales, looking to join a well-established, growing organization, we currently have an opening within our Sales team.

Overview of Position:

Working out of our Georgetown office, the person in this role interacts directly with our customers, building relationships and providing superior customer service. It requires knowledge of Howell’s product offering of pipe, fittings, valves and valve automation. This key role consistently contributes to the sales team by meeting or exceeding monthly sales and margin targets, increasing profitability and providing professional sales assistance.

Responsibilities Include:

· Interacting with customers primarily by email, telephone and occasionally in person

· Preparing quotations for customers within expected time constraints

· Sales support for project sales and account representatives

· Performing sourcing actions to obtain pricing, delivery and source of supply for standard and nonstandard requirements.

· Interacting and collaborating with other staff within sales and other departments

· Reviewing sales reports on a daily basis to monitor orders and track from sale to shipment

· Soliciting the sale of new or additional products and services, and offering professional advice on alternatives.

Qualifications:

· 2-4 years of inside sales and/or customer service experience

· Knowledge of the pipe, fittings, valves and valve automation an asset

· Minimum college diploma or the equivalent in experience

· Strong relational and interpersonal skills

· Detail oriented with excellent organizational skills

· Reliable and able to work well under pressure and with multiple deadlines

· Self-motivated and able to work closely with others in a team environment

· Strong English speaking and written skills

· Mathematical skills – discounts, margins, etc.

· Ability to read and understand technical specifications

· Proficient with Microsoft Outlook, Word, Excel and strong keyboarding skills

Work Remotely

• No

Job Types: Full-time, Permanent

Pay: $35,000.00-$45,000.00 per year

Benefits:

• Company pension
• Dental care
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• sales: 1 year (preferred)

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