Job Description

Splitsville Entertainment is Canada’s premier family entertainment center! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

The Event Sales Manager is responsible for overseeing the Event Sales department and ensuring all team members are taking care of our Guests. The Event Sales Manager promotes, sells and plans events for Splitsville Entertainment Guests. They will need to sell the event space, food and beverage, bowling, arcade and laser tag packages…  overall the Event Sales Manager is selling and planning a FUN & EXCITING EXPERIENCE for our guests!

RESPONSIBILITIES:

Act as a mentor and resource to team members and direct reports
Develop sales plan for targeting new leads; prospect new events and establish new clients; actively track all leads and following up diligently to all inquiries
Build and retain guest relationships, to secure repeat business and great word of mouth referrals
Ensure all events are run smoothly; provide team members with all necessary information, solve issues as needed, check in with guests to ensure everything is going well
Follow up after each event with client to obtain feedback, maintain rapport and suggest future bookings with Splitsville
Work towards personal quarterly and yearly sales targets; ensure Event Sales team is on track to meeting their individual sales targets
Sell meeting spaces, party rooms, food and beverage packages, entertainment packages
Meet with Events Sales Coordinator, General Manager and the Splitsville Sales Team weekly to discuss weekly plan and targets
Provide all the information necessary to Director of Sales for weekly reports and tracking
Track all marketing and promotional materials where necessary
Update and maintain content on our social media sites regularly within corporate standards and guidelines
Attend and facilitate offsite promotional events within the community to raise brand awareness and obtain leads for future event bookings
Provide an excellent experience for all clients and their guests - Create an atmosphere of positivity and fun!
Adhere to all company policies and procedures including all health and safety policies and procedures
Other duties as assigned

QUALIFICATIONS:

At least two years of sales customer service experience
At least two years of experience managing people
Event planning experience an asset
Must possess excellent communication and customer service skills
Must be available to work evening and weekend events as needed
Fluent in English
Strong leadership and mentoring skills
Outgoing personality
Organization, prioritizing and multi-tasking
Creative problem-solving
Keen eye for detail
Social media skills

If you think what you have what it takes and would enjoy working in a fun, friendly, fast paced environment - we would like to hear from you!  

Splitsville Entertainment is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest, however only those selected to participate in the hiring process will be contacted.

Job Types: Full-time, Permanent

Benefits: