ACCOUNT MANAGER

WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

This position of Business Development and account Manager - Québec will report to the Business Development Director - Québec in the following capacities:

• Manage an assigned book of business including: scheduling and leading client meetings, negotiation of renewals, presentation of the annual report cards to clients, promotion of GSC services and products, and implementation of plan amendments
• Responsible for overall profitability and retention of assigned block of business to maintain and improve margin (profit)
• Promote Health services and other GreenShield products
• Develop and manage relationships with client’s advisor, HR and/or finance stakeholders: identify key client issue
• Participate in finalist presentations
• Collaboration with Client Services Representatives on book management
• Resolve escalated issues
• Develop strategy to resolve and deliver client-focused solutions by engaging GSC Team in delivery of solutions
• Development of continuous improvement plans
• Monitor the competitive marketplace and share internally
• Ensure professional development and develop strong industry connections
• Attendance at industry functions

• Five or more years of experience in group insurance sector in Québec, specifically in sales or underwriting
• Post secondary degree or Bachelor’s degree in actuarial sciences or a related discipline
• Proven record of success in growing and maintaining a book of business, commerce or a related discipline
• Extensive Sales, Underwriting, Marketing and Customer Service knowledge
• Excellent presentation and communication skills (written and oral)
• Established ability to influence desired outcomes
• Demonstrated leadership and team building abilities
• Outstanding interpersonal skills
• Superior organizational and time management skills, with flexibility, adaptability, and the ability to prioritize tasks and set objectives
• Superior analytical, problem solving skills and solution based selling skills
• Results oriented exhibiting drive, determination and initiative to meet objectives
• Strong technical skills including various Microsoft Office software applications
• AMF license in group insurance
• Bilingualism (French/ English)
• Valid driver’s license and ability to travel

Applications will be received until 7 p.m. December 4th, 2024.

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).