Job Description

Who are we?

For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 19 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences.

What are we looking for?

At Jaguar Land Rover Windsor and the Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. We understand the industry and the world is changing every day, and that is why we are always proactive and prepared to meet challenges with determination, collaboration, innovation, and enthusiasm. We are seeking passionate, dynamic, and driven individuals who share in our strong commitment to excellence and success to join our incredible and industry leading Canadian team.

We are seeking individuals interested in the role of GeneralSales Manager.

Job Qualifications:

Degree or Diploma in Business or related field

Minimum of 3 years of experience in automotive management

Strong leadership skills with the ability to motivate and inspire a team.

Excellent communication, negotiation, and interpersonal skills

Valid driver's license with a clean driving record

Proficiency in Microsoft Office/Excel and computer applications

High level of integrity and dependability with a strong sense of urgency and results

Job Requirements:

Ensures proper follow up of all potential buyers utilizing the CRM as well as Upgrade System

Ensures salespersons are making an average of 40 calls per day

Conducts daily sales workshops, “one to one” meeting with each salesperson per week as well as a weekly combined sales meeting.

Ensures salespersons are in constant touch with customers arising from appointments from internet and phone leads, customers in good position to purchase in the Upgrade System, customers who are in their database but not in the Upgrade System and inactive service database allocated to them by management

Ensure 100% turnover of customers in the showroom prior to their leaving the showroom

Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.

Prepares and administers a monthly and annual operating budget for the vehicle sales department.

Hires, trains, motivates, counsels and monitors the performance of all sales employees.

Sets monthly goals and objectives for the sales team and provides them with the support to meet these goals.

Maintains and reports an accurate daily sales log that reflects all sales activities in the dealership.

Maintains teamwork in a customer-focused sales environment throughout the sales, delivery, and follow-up process to ensure that they are meeting the CSI targets and are consistently above the Zone/ Region/ District averages

Additional Responsibilities:

Directs merchandising and advertising efforts for the sales department in conjunction with senior management. Ensures that the marketing spend is within the budget allocated.

Assists in development of advertising campaigns, mass email campaigns, ringless voice campaigns, community marketing efforts and other promotions.

Ensures that salespeople are informed about incoming inventory, current advertising efforts, including special sales.

Why choose Rafih?

· Competitive compensation and bonus plans

· Competitive Employee Benefits program

· Comprehensive training to set you up for success in your role

· A leadership team which strongly believe in providing personal and professional growth opportunities, mentorship, ongoing training, and continuous support

· Advancement opportunities

· A company culture focused on inclusivity, diversity, employee wellness, and community engagement

· Employee engagement and recognition events

Rafih Auto Group is an equal opportunity employer. We have accommodation processes and policies in place and will provide accommodation for applicants and employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resources department so that arrangements may be made throughout the selection process and prior to the beginning of employment.

We appreciate your interest in joining our incredible team at Rafih Auto Group, however only applicants that are contacted for an interview, will be considered at this time.

Job Types: Full-time, Permanent

Additional pay: