Job Description

We are actively seeking a dedicated and skilled full-time Account Manager to join Earthworks Inc., a leading commercial landscape company in the vibrant DFW and Houston area.

In this role, you'll enjoy competitive top-tier compensation and have the opportunity to showcase your exceptional customer service skills, coupled with a solid background in horticulture

This position is based at our Houston location, conveniently situated at 11830 High Star Drive, Houston, TX 77072.

Join us in creating breathtaking landscapes while providing top-notch service to our valued clients!

Job Description:

Scheduling appointments, meeting existing customers in order to review client needs, and to determine other opportunities
Effective planning to conduct sales presentations by meeting customers physically on daily basis
Designing professional demonstrations or presentations of company products or services while on-site
Liaising between the company and the customers for up-to-date condition on pricing, service and latest product release launches
Generating and developing non-member businesses account in order to increase revenue, through cold calling
Continuously updating all customers on company product modifications, changes, and enhancements
Enhancing up to date knowledge on new products, procedures, services and tools by attending departmental and training meetings
Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner
Effectively attending conferences and trade shows
Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
Organizing joint sale calls and attending them with vendors
Preparing reports for sales and marketing and maintaining expense accounts
Performing updating and maintenance of accounts of customer including contact names and numbers for future sales
Responsible for ensuring quality of service
Responsible for ensuring overall client satisfaction with the discretion to take corrective action as deemed necessary up to $500 without approval from General Manager
Providing product quotes to customers as needed
Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates
Find and establish a new customer base.
Maintain positive working relationships with customers.
Perform job walks and field take offs fields requested (required).

Requirements

Knowledge of safety operations and procedures, safety methods and practices, and public/customer service skills
Knowledge of applicable federal, state, county, and local laws, regulations, and requirements
Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic
Ability to communicate, read, and write clearly in basic English
Capable of preserving confidential or sensitive information
Effective time management, organization and multi-tasking skills
Special people skills to deal with customers and an outbound personality
Able to prospect non-member accounts
Able to upgrade and deal major businesses
Very strong communication skills in writing and verbal
Very good team player and should work well under pressure
Able to foster the member relation values
Proficient in Microsoft Word, Excel, Outlook
Proven customer service skills
High school graduate or holder of a G.E.D. or equivalent training
4 years of previous Landscape and sales experience
Current State of Texas Driver’s License and have own transportation (job sites are not always served by public transportation) as well as great driving skills

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits: