Job Description

Job description

This position is at 215 Frobisher Drive, Waterloo, ON

About Bolts Plus:

Bolts Plus (www.Boltsplus.ca) is one of Canada's leading construction and industrial supply distributors, coast-to-coast. From manufacturing, infrastructure, construction, product training or industry knowledge, Bolts Plus provides customers with a wide range of products and services. In any commercial facility or project phase, Bolts Plus's one-stop-shop solutions provide customers what they need to meet or exceed the demands of their job. Bolts Plus is proud to partner with industry-leading manufacturers to support this shared goal with quality, value, and productivity to solve the needs and challenges of customers.

Bolts Plus services and supports tens of thousands of customers across Canada in a wide range of industries and trades. With 16 walk-in branches and a fast-paced distribution center and more than 140 employees, we are proud to contribute to the success of projects across Ontario.

Why Bolts Plus:

Comprehensive Benefits Package
Team Environment
Competitive Salary
Opportunities for Career Growth
Wellness Program

Job Description:

Business Development Representative

Job Summary

A critical component of company operations, the Business Development Group processes prospects, quotes, and orders for our busy branches, and growing force of Outside Sales Reps. You learn to source, quote, and process the vast product line for our expanding customer base, develop new prospects and interact with existing customers to increase sales utilizing knowledge of core customers and Bolts Plus product line.

Major Tasks, Responsibilities and Key Accountabilities

Processes orders, quote prices, enters orders into the system and provides order information to customers.
Data entry and sourcing for product procurement.
Communication with Department Lead, Outside Sales Reps, Branch Reps and vendors.
Develops relationships and partnerships and establish Bolts Plus as a First Choice Supplier to our customers.
Analyzes our market and champions sales initiatives to increase overall market share and profitability.
Receive, research, and answer questions regarding accounts, products, rates and services offered, via telephone or in person.
Manages sales volume with an existing group of customers, prospects successfully to expand the customer base
Taking notes, answering phones, filing, organizing with an office setting.
Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities
Maintains existing and builds new customer partnerships
Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization
May conduct negotiations with suppliers, vendors and manufacturers
Assists in training or mentoring of associates

Nature and Scope

Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data

Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process

May provide general guidance/direction to or train junior level support personnel or professional personnel

Work Environment

Office

Minimum Qualification

Must be eighteen years of age

Education and Experience

Post-Secondary Education, Diploma or Degree in Business or related field preferred
Industry experience preferred, but we will train!

Critical Competencies to Drive Business Results

Strong team player with a “can-do'' attitude and passion for excellence
Phone and Email etiquette
Exceptional communication skills and well-developed interpersonal skills
Strong appreciation for excellence in customer service is a MUST
Reliable, confidential, and conscientious
Strong initiative and ability to handle increasing responsibility over time
Excellent time management/organizational skills with ability to meet important deadlines in a fast-paced environment
Strong attention to detail
Strong strategic thinking and analytical skills
Strong business acumen and sense of urgency
Positive attitude, ability to work with a high level of energy and focus

Preferred Qualifications

Point of sales (POS) system or consultative selling/solution selling experience is required
Knowledge of customer business needs
Knowledge in Bolts Plus product line and core customers
Wholesale distribution experience, specifically experience with Fasteners, an asset
Proficiency with MS Office Suite (Word, PowerPoint, Excel) with knowledge of Netsuite an asset

Job Type: Full-time

Pay: $17.00-$19.00 per hour

Expected hours: 42.5 per week

Benefits: