Job Description
Personal Lines Account Manager (Broker Service)
Elmira, Chatham, London, ON |Full Time
POSITION OVERVIEW
As a Personal Lines Account Manager within our Broker Service Division, your objective will be to exceed service standards
with key focus on retention and growth targets for our P&C clientele. We are looking for a dynamic and energetic RIBO service
representative interested in helping clients feel confident and appreciated with their insurance policies with PIB. The role
focuses on service with relationship building in collaboration with PIB’s Account Executive – broker sales producers, carrier
contacts, networks and center of influences within our PIB divisions.
ABOUT US
Programmed Insurance Brokers Inc. (PIB) is a leading full-service, multi-line insurance, and financial services agency,
established in 1980. As a nationally licensed agency with access to a diverse insurance carrier market and investment firms, PIB
offers unique insurance solutions and custom financial services that empower our clients with real choices. Our personalized
approach, industry expertise, and commitment to integrity have helped us earn and retain our clients’ trust and confidence
over the years.
No matter how small or how large your insurance or financial planning needs are - whether you have a personal or
corporate need - we can help you find an insurance or financial solution that will work for you.
- Wealth Management & Financial Planning
- Commercial Business Solutions
- Group Benefits & Group Retirement Services
- Life Insurance & Living Benefits
- Home & Auto Insurance
RESPONSIBILITIES
- Maintain and enhance relationships with our existing book of business clients.
- Front line contact to assist our clients with all policy reviews and changes to coverage to best suit their need
broker to enhance loyalty and client engagement with our brokerage.
- Prepare renewal reviews with multiple markets with features and strategies to enhance broker loyalty and
- Liaise between client and external insurance partners, underwriting negotiations and planning with client and
- Service journey will identify opportunities and foster leads following service cycle from monoline to
- Provide guidance and support to all branches coast to coast.
PERSONAL LINES ACCOUNT MANAGER (BROKER SERVICE)
QUALIFICATIONS
- RIBO Licensed (preferred/must be able to obtain)
- Service experience, preferably with more than 3 years of industry and insurance experience, servicing,
- Ability to negotiate, resolution striving to exceed service and retention targets
- Strong time management, communication, decision making, client relations, presentation, and
- Energetic, flexible, collaborative, and proactive; a service broker who can positively and productively
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with
- Attention to detail
- Excellent computer skills and proficiency with Broker Management System (EPIC, TAM, Applied Rating
Services)
BENEFITS AND PERKS
- You will enjoy a very competitive compensation model
- A comprehensive employee group benefits package (health,
dental, disability, life and travel)
- Profit sharing and company pension options
- Flexibility within the role, hours, and office locations
- Wellness Programs and Social Committee to provide team,
strategic goals, fun, wellness, health and lifestyle
Committed to diversity, equity and inclusion
PIB is an innovative leader in the insurance industry. Our head office is in
Elmira, Ontario, with subsidiary offices in London and Chatham, Ontario,
and Bedford, NS. Learn more at: www.pib.com
We’d like to hear from you: APPLY HERE!
Visit Original Source:
http://ca.indeed.com/viewjob
