Solutions Engineer

At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that serves to empower and motivate employees beyond the standard corporate rhetoric one might see on motivational posters. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance.

Position Overview

Rectangle Health is seeking a Solutions Engineer to join our team. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for problem-solving. Payment experience is a plus but isn’t required. As a Solutions Engineer, your primary responsibilities include having a deep understanding of our product suite, mastering our APIs, and effectively communicating how our offerings can solve customer problems. You will work closely with sales teams and technical decision-makers, both internally and externally, to ensure alignment between the client's needs and our technology stack. Additionally, you will provide technical support during the implementation and integration phases, ensuring smooth and successful deployments. As the Solutions Engineer, you will be tasked with spearheading the establishment and development of the Solutions Engineering function at Rectangle Health

For Full-Time Employees we offer:

• Competitive health, dental, and vision benefits
• Guardian Hospital Indemnity coverage
• Life & LTD
• 401(k) matching up to 3%

Primary Job Duties:

• Master Product Knowledge: Fully grasp and articulate the features and benefits of our technology stack, showcasing to potential clients how our technology enhances the solutions they offer to end-users.
• Technology Partner Analysis and Solution Translation: Offer technical expertise in sales presentations and demonstrations, ensuring both sales representatives and technical decision-makers clearly understand why Rectangle Health is best positioned to support them.
• Customized Solutions Development: Collaborate with technical decision-makers to identify their specific challenges and create tailored solutions using our software, increasing the product's value and relevance while supporting their development efforts to our platform, including ongoing technical integration calls and troubleshooting.
• Feedback Loop Management: Gather and analyze customer feedback to pinpoint areas for improvement or new feature ideas and relay valuable insight to the Product team.

About Us:

Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.