Job Description

Established state-wide sign company seeking an Account Manager with the highest-level of customer service experience for the Houston area. D&R is not a “normal” sign shop. We work directly for nationwide Marketing Directors, mainly in the homebuilding industry. We do not do retail work!

Enjoyable working environment with the latest ever-changing technology and equipment. We aim to provide nothing but a positive work environment with enthusiastic employees. Our main goal is for our employees to wake up every single morning, with nothing but excitement to walk through our doors and get the day started. All we ask is that you are able to provide the highest level of customer service with a positive attitude.

Responsibilities:

Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Develop trusted advisor relationships with key accounts
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed

We prefer sign, reprographics or homebuilding experience but it’s not a requirement. At a minimum:

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Office skills/MS Office (Including Outlook, Excel, Word)
Excellent listening, negotiation and presentation abilities
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Read a measuring tape
Clean driving record and license
Visual thinker
Communication Skills, both written and verbal
And of course - excellent customer service skills

D&R provides:

Clean, safe, and positive work environment
Peace of mind, we will not shut our doors through the toughest of times
Competitive pay
Vehicle or vehicle allowance
Vacation
Excellent health insurance
Opportunities for advancement within the company

**This position does require daily driving in the greater Houston area, visiting jobsites and clients, in a company provided vehicle(after initial training period)

If you possess excellent customer service skills and would like a career instead of a job; please contact us.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits: