Job Description
Accountable Leadership
Inspire our People
Lead by example and model behaviors that are consistent with JLL’s core values.
A credible, impactful communicator with outstanding executive presence.
Foster a culture of collaboration and teamwork regionally, nationally, and globally.
Develop industry specific community of practices across our global enterprise and local market colleague teams.
Develop talent acquisition and retention strategies to support continued growth and success.
Responsible for inspiring and leading teams across a highly matrixed organization.
Lead and support industry specific talent in areas of training, development, coaching, mentoring, measuring, appraising, and rewarding performance.
Drive and measure exceptional people engagement.
Growour Business + Thrill our clients
Responsible for the vision, strategy, and plan to achieve an industry leading position, working collaboratively to implement across global enterprise and local market clients.
Accountable for growth in partnership with the solutions, enterprise account management as well as local market industry teams; growth will be measured by new clients, existing client share of wallet growth, opportunities, revenue, and margin.
Lead pursuits, integrating with other JLL business lines, and cross selling JLL business to achieve our strategic objectives and bring a comprehensive solution to our clients.
Leverage Salesforce as a CRM (Client Relationship Management) tool and maintain a reliable pipeline of new opportunities.
Develop and manage client specific CRM account plans.
Develop strong relationships with consultants, contractors, and vendors with industry specific expertise.
Work directly with clients to define their real estate objectives, requirements, and assumptions necessary to assign the best team on the field.
Drive and measure exceptional client satisfaction, utilizing the Medallia platform.
Anticipate and respond to our client's needs and concerns.
Partner with practice leaders to bring design, sustainability, project controls, multi-site program management, development advisory and move management services clients.
Leverage the broader JLL platform to deliver industry specific insights, best practices, and subject matter expertise.
Corporate Social Responsibility Impact
Actively participate in civic and business organizations.
Actively participate in Business Resource Groups (BRGs)
Contribute to JLL’s sustainability, DEI, and community impact goals.
Promote JLL’s programs such as: Supplier Diversity, HBCU (Historically Black Colleges and Universities) internship and community service – as an example.
Financial & CommercialStewardship
Ability to forecast and prepare project management financial proformas; and demonstrate in-depth knowledge of financial terms and principles.
Conducts financial/business analysis including the preparation of reports.
Sound understanding of commercial governance, specific to project management services.
Highly experienced in the review and negotiations of legal contract documents.
Communication and Reasoning Ability
Ability to comprehend, analyze, and interpret complex business documents.
Demonstrate a sense of urgency in responding effectively to sensitive issues.
Ability to make effective and persuasive presentations on complex topics to diverse audiences.
Ability to motivate and negotiate effectively with multiple stakeholder groups to take desired action.
Ability to solve advanced problems and deal with a variety of options in complex situations.
Expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix and multi-industry organizational environment.
Experience
The ideal candidate for this position will possess the following:
Bachelor's degree in architecture, construction management, business management, finance, or industry-based engineering specialization (i.e.: industrial engineering). Advanced degrees are a plus.
15+ years of industry experience
10+ years of experience developing and cultivating business relationships with existing and prospective clients
10+ years of project management experience.
Knowledge and application of a disciplined project management process (Six Sigma and Project Management Professional certifications are a plus).
Established regional, national, and global network
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