Job Description
Carrier Relations Specialist – Domestic Canada and Cross Border USA
Job description
Transpro Freight Systems (TPT) is part of the Kriska Group of Companies (KTG) which is an asset based and 3PL operating company. Together we combine a premium truckload and less-than-truckload (LTL) fleet with a world-class network of third-party logistics partners in the North American Transportation market.
We are in search of a Carrier RelationsSpecialist to be part of our best-in-class team of supply chain professionals. We hire dedicated employees who benefit our customers through their ongoing commitment to excellence while being a part of a great team.
Key Responsibilities:
- Develop and maintain a strong business partnership at all levels with external carriers
- Display top-notch customer service skills when answering inbound inquiries from carriers
- Work closely with internal partners (account management, operations, or leadership) on shipment updates, problem resolution and/or operational execution.
- Manage and monitor the carrier base
- Other duties as assigned
Skills / Qualifications
- Minimum 3 years related experience with cross border and Canadian domestic shipments
- Self-driven individual with ability work autonomously
- Ability to strive in a fast-paced environment
- Excellent written & verbal communication
- Very good interpersonal and customer service skills, with the ability to establish and maintain strong working relationships
- Analytical, data analysis, creative thinking, and problem-solving skills
- Proficient in Microsoft Applications: Office, Excel, PowerPoint, Word, and Outlook.
Other
- Variable compensation/ Incentives
- Professional environment with flexible dress code.
Job Type: Full-time
Experience:
- Cross border and Canadian domestic shipments: 3 years (required)
- Microsoft applications: 1 year (required)
- Analytics and data analysis: 1 year (preferred)
Work Location: Hybrid remote in Milton, ON L9T 0M1
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