Account Coordinator Intern, Omni-channel

Who Are We?

Marks is a consumer experience agency creating engaging moments across the entire brand spectrum – from brand design and packaging to content and consumer connections. Rooted in a deep understanding of human behaviour, we are uniquely constructed to enable brands to win in an age of constant change.

A super-charged experience powerhouse - 700 people strong, with subject matter experts working collaboratively across 12 studios and 8 countries - we have helped some of the world’s biggest brands (Amazon, LEGO, PepsiCo, Target and AB InBev, to name a few) connect to their audiences and tackle the biggest challenges and opportunities of today’s consumer landscape.

About The Team

The Marks Omni-channel team is our agile and talented agency-with-an-agency. They create smart, insight- driven omni-channel campaigns, programs, and content - bringing them to life across multiple touchpoints and mediums, both digital and physical. A multidisciplinary group of problem-solvers, our team uncovers the truth behind client asks and needs, developing innovative and creative solutions that engage audiences, build brands, and drive sales

About The Role

The Account Coordinator Intern provides day to day support to the Senior Account Managers, Account Directors and Group Account Director in studio, and is responsible for managing assigned tasks/projects throughout the creative and adaptive process from inception through to completion, striving to achieve the highest quality of work whilst managing timelines and project budgets.

The Account Coordinator Intern collaborates with the account team, the design teams and other appropriate internal teams as well as freelancers. This role provides internal stakeholders, with the appropriate information for them to create client facing work that creates a wow -factor.

On any given day you might

• Attend client briefings and design presentations with Account Manager and Creative team, making sure meeting notes are captured.
• Attend internal check-ins with team to ensure project progress is staying on track.
• Assists in quarterbacking the budget and advises the Account Manager if the estimate requires adjustments.
• Writing of work orders and assists in briefing projects into the studio.
• Developing and managing timelines on projects.
• Maintaining a project status report. Attending weekly status meetings.
• Assists with billing duties for month end reporting this includes preparing and processing invoices on behalf of Account Team.

The ideal person

• Must have strong organizational and project management skills which is crucial to meeting critical deadlines.
• Proficient in Microsoft Office (PowerPoint, Excel, Word, Outlook, Keynote)
• Fluent in spoken and written English is preferred.
• Excellent interpersonal and communication skills, both written and verbal.

You Bring

• Willingness to learn and engage.
• A collaborative approach to working within the team.
• The ability to work in a fast paced, highly dynamic environment and demonstrate resiliency.
• Compassion, honesty and the ability to develop trust with the internal team and client.
• A sense of humor!

Experience

Required

• Proficient in Microsoft Office (PowerPoint, Excel, Word, Outlook, Keynote)
• Strong organizational and project management skills which is crucial to meeting critical deadlines.

Preferred

• Ability to work in a fast paced, highly dynamic environment and demonstrate resiliency.
• Excellent interpersonal and communication skills, both written and verbal
• Fluent in spoken and written English