Job Description
Job Title
Commercial Account Manager-Vancouver
Position Overview
As a Shaw Contract Commercial Account Manager, you will focus on all commercial market segments & channels. Specific responsibilities include daily presentations to existing customers. Customers include architects, designers, end users and other decision makers. New end use business development skills are preferred. Additionally, he or she must continually prospect for viable new accounts while developing a key awareness of what is happening within Greater Vancouver.
Responsibilities:
- Characteristics include honesty, integrity, hard work, enthusiasm and motivation.
- Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame.
- Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.
- Ability to work with a closely knit team to manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination (if necessary), and communication of maintenance program.
- Must be able and competent to work with and manage customer base through CRM (Customer Relationship Management) tools such as Salesforce.com.
- Follow up on a variety of leads from sources such as Construct Connect networking groups.
- Build relationships with existing and new customers by entertaining such as lunches, dinners or special events.
Commercial Account Managers must implement the selling process in his/her area; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will have a flexible personality and communicate clearly to other people, orally and in written form. Account Managers must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Shaw Contract can benefit them on their projects.
Required Competencies:
- Build Trusting Relationships
- Influence Others
- Execute Action Plan
- Demonstrate Inclusive Leadership
- Adapt and Change
Requirements:
- Post secondary education
- Previous sales experience
- Valid driver's license
- Living in Greater Vancouver
Preferred:
- Commercial flooring experience preferred.
- Salesforce experience preferred
Work Shift
Canadian Regular Shift
Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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