Account Manager

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you!

We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Core Requirements and Responsibilities:

• Increase the number of Vertafore customers by selling to non-Vertafore

Brokerage.

• Use the Vertafore Value Selling System.

• Serve as the lead point of contact for all customer account management

matters.

• Build and maintain strong, long-lasting client relationships.

• Help your clients evaluate new products and services through a consultative

selling process.

• Develop trusted advisor relationships with key accounts, customer stakeholders

and executive sponsors

• Ensure the timely and successful delivery of our solutions according to customer

needs and objectives

• Clearly communicate the progress of monthly/quarterly initiatives to internal and

external stakeholders

• Develop new business with existing clients and/or identify areas of improvement

to meet sales quotas

• Forecast and track key account metrics (e.g. quarterly sales results and annual

forecasts)

• Prepare reports on account status

• Act as a Solution Consultant for new clients during the sales process

• Assist with challenging client requests or issue escalations as needed

• Stay abreast of Industry trends.

• Collaborate with cross-functional teams as required

Qualifications:

• Bilingual (French & English) is an asset.

• B2B experience, preferably in the insurance business.

• Proven work experience as an Account Manager, Key Account Manager, Sales

Account Manager, Junior Account Manager or relevant role

• Demonstrable ability to communicate, present and influence key stakeholders at

all levels of an organization

• Solid experience with CRM software (e.g., Salesforce, CRM) and MS Office

(particularly MS Excel)

• Experience delivering client-focused solutions to customer needs

• Proven ability to juggle multiple account management projects at a time, while

maintaining sharp attention to detail

• Excellent listening, negotiation, and presentation abilities

• Strong verbal and written communication skills

• Ability to travel regularly

• Insurance industry knowledge is an asset

Additional Requirements and Details:

• Travel required up to 50% of the time.

• Ability to work remote with a stable internet connection.

• Located and working from an office location (when required).

• Occasional lifting and/or moving up to 10 pounds.

• Frequent repetitive hand and arm movements are required to operate a

computer.

• Specific vision abilities required by this job include close vision (working on a

computer, etc.).

• Frequent sitting and/or standing.

• A valid Driver's License

Why Vertafore is the place for you: *Canada Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Medical, vision & dental plans
• Life, AD&D
• Short Term and Long Term Disability
• Pension Plan & Employer Match
• Maternity, Paternity and Parental Leave
• Employee and Family Assistance Program (EFAP)
• Education Assistance
• Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: *US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
• Medical, vision & dental plans
  • PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
  • Health Care FSA
  • Dental & Vision FSA
  • Dependent Care FSA
  • Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.

We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com

Just a note, this contact information is for accommodation requests only.