Account Manager - Retail Partners

StickerYou is a leading global e-commerce company for custom die-cut products such as stickers, labels, decals, temporary tattoos and more. Our proprietary platform infuses automation technology and creativity to empower anyone to make the best custom products in any size, shape and quantity. Business and consumers can make their marketing, packaging, décor or personal expression professional grade. We believe in the enormous power of customization. We are a smart, creative, and passionate group dedicated to growing the most talented and engaging people in Toronto, Canada. We are a global company utilizing software and advanced digital manufacturing. We proudly make custom products locally. We make what matters stick!

Reporting to our VP of Sales, this individual will be responsible for managing and growing our ongoing relationships with our retail clients (medium and large organizations that stock and sell our products) and for helping to identify new prospects. Working closely with other members of the sales team, production and operations, this person will ensure

Responsibilities:

• Account Management and Organic Growth (Primary Focus) Build strong, lasting relationships with clients, understanding their buying patterns and operational requirements.
• New Business Development (secondary focus) Identify and cultivate new business opportunities within mid-sized organizations and small enterprises across North America.
• Develop and execute sales and account follow up process that effectively identify needs, qualify opportunities, and help build sales.
• Maintain and manage a robust sales pipeline, ensuring accurate forecasting and reporting of sales activities. Utilizing Salesforce, LinkedIn and other industry tools.
• Collaborate with cross-functional teams, including marketing, product, and customer success, to ensure consistent delivery to client standards, a smooth client onboarding process for new clients and post-sale satisfaction for anchor accounts.

Qualifications:

• 5+ years of account management and sales experience, preferably supporting a variety of small ,medium and large multi-location clients in CPG or similar industry.
• Proven track record of success maintaining and growing business with mid-sized organizations or small enterprises. (i.e. Retail, grocery, education)
• High comfort level with SalesforceIQ or similar CRM and MS Office tools Strong work ethic, enthusiasm, and a desire to be part of building something great from an already solid foundation.

• Excellent communication, negotiation, and presentation skills.
• A team player, open to coaching, mentorship, and ongoing development.
• Resilience and determination demonstrated by persistence in overcoming objections and a positive attitude in the face of challenges.
• Experience in or understanding of printing, graphics or marketing would be an asset
• A genuine belief in the power of stickers

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