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Account Management Jobs in Toronto

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Rogers Communications

Resale Account Manager

Rogers Communications

At Rogers, we’re for supporting you on a journey to a rewarding career. Whether you’re a developer, an analyst, or a customer care consultant, Rogers is the place where ideas become reality. We embrace change and find ways to do better. And we deliver on that commitment by fostering an environment of passion and innovation for all people. As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home. The Resale Account and Pricing Manager position is based in downtown Toronto at 333 Bloor Street East and will report into the Senior Manager, Resale. The Manager will be responsible for supporting all activities required to fully negotiate and account manage reseller portfolio including an understanding of wireless and High Speed Internet Eco-system as well as the end-to-end operational flow from Engineering, IT, Finance, Regulatory to product tiers, modem testing etc. What you will do:Manage the budgetary process, track leading and lagging KPIs, and update forecast on a regular basis to develop a full view of the portfolioCreate business cases/models based on any business or regulatory changes to understand any financial impact and provide recommendationsResearch and identify industry and market trends and dynamics to analyze risks, dependencies, competitive threat and opportunities to better predict and optimize the growth of reseller portfoliosManage and drive all details for commercial negotiations with resellers in a highly complex and regulated environmentCreate and distribute bulletins, decks, and briefing notes to senior management advising of status or intent of business issuesManage account activities; bring requests and issues arising from contract and business discussions to successful resolutions to maintain a strong relationship and minimize regulatory interventionBusiness owner for agreement implementation working with various functional teams including Engineering, IT, Finance and Operations to launch and manage service providers within the regulatory frameworkDevelop and manage operational processes such as network change management processes, billing/invoicing/crediting and AR processesSupport the Senior Manager, Resale in their activities as it pertains to reseller agreements and regulatory impactsStay up-to-date on any changes in the regulatory framework that can impact how you will manage your portfolio of accounts What you bring:University Education, MBA preferredTelecom experience preferredStrong analytical skills, proficient in modeling, forecasting and business case developmentFamiliarity with working in a regulated environment preferredAccount and project management experienceA dynamic and pro-active individual with a sense of urgency for resolution of issuesEffective organizational skills with the ability to prioritize to ensure that tasks are completed on timeExcellent interpersonal, organizational and communication skills (both verbal and written)Client-centric with the ability to interact with customers and internal staff in a professional and business like mannerStrong multi-tasking and decision making skills are requiredAbility to troubleshoot and analyze technical problemsStrong PC skills, sound knowledge of MS office applications, including Microsoft Excel, Word and PowerPointAbility to work independently in a fast-paced, team-oriented environment   Work Location: 333 Bloor Street East (824), Toronto, ON Posting Category/Function:Marketing & Product ManagementRequisition ID:249524 What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit theRogers FAQ. Posting Notes:  Sales & Marketing || Canada (CA) || ON || Toronto || [[mfield2]] || 

30+ days ago
Toronto ON
Fiix Software

Account Manager

Fiix Software

About Fiix Fiix is on a mission to build better maintenance teams by connecting customers to the tools, resources, and technology they need to join the future of maintenance. We help our customers drive better business outcomes with easy-to-use, AI-driven maintenance software, an open ecosystem, pre-built integrations and the industry expertise they need for maintenance success. There are over 2600 maintenance teams in 90+ countries using Fiix to improve communication, asset health, and even sustainability.  Creating positive social impact is baked into our company DNA, and as one of Canada’s fastest-growing companies and Best Workplaces, we’re transforming an industry and doing it the right way.  About the team Our Fiixers are the key to our success. Our team is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work.  As a Fiixer, you will work in a caring and collaborative culture, alongside people who are passionate and purpose-driven. You’ll have the support and resources you need to grow, achieve your professional goals and develop your career for the future. In our fast-paced, high-growth environment, you’ll have the opportunity to work on challenging projects, develop your expertise and pursue leadership, within and outside of your role. Plus, as a BCorp certified organization, there are tons of opportunities to make an impact! Take paid time off to volunteer in your community, start up a new committee, join an employee resource group, or mentor other Fiixers. Best of all, you’ll have the flexibility to work remotely or come and experience our awesome office. No matter where you’re working from, we’re committed to ensuring that the Fiixer experience is best in class! We’re looking for an Account Manager to take Fiix's explosive revenue growth to a whole new level. As a software sales specialist, your number one focus will be to drive revenue through selling our cutting-edge cloud solution to current customers. Reporting into the Senior Manager, Enterprise Sales, you will be instrumental in defining, testing, and growing a sales engine that quickly and easily scales with our breakneck growth. Equity Statement At Fiix, we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

30+ days ago
Toronto, ON
PROJILE CORPORATION

Inside Sales Specialist

PROJILE CORPORATION

About Projile Projile is a leader in digital health that is changing the way healthcare is delivered. Projile collaborates with healthcare organizations, investors, and innovators to unleash innovation in building the future of healthcare by supporting emerging care models. We are now launching a global solution to help public health agencies worldwide combat the challenges presented by health crises like Covid-19. The solution connects agencies with communities, businesses, and healthcare systems to detect, prevent, respond to, and recover from public health emergencies. We’re driven by core values that put our people first and drive our team forward with a sense of purpose. Our employees are rewarded for their contributions to the success of our customers and the achievement of our mission. We guarantee respect, diversity, integrity, and accountability of our actions. We’re performance based and driven to succeed, and we are looking for mission-driven professionals who are treat their job with passion. We’re always on the lookout for fresh thinking and unique skills. Currently, we have an opening for an Inside Sales Specialist whose fundamental role will be achieving a company’s customer acquisition and revenue growth goals. This role is for you if you are comfortable making dozens of calls per day, work with channel partners, generate interest, qualify prospects, and close sales. You will: 1. Close sales and achieve quarterly quotas. 2. Understand customers' needs and identify sales opportunities. 3. Collaborate with teams to deliver stellar results. Close sales and achieve quarterly quotas. 1. Create and maintain a database of current and potential customers. 2. Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails 3. Partner with other channels to build a pipeline and close deals 4. Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails 5. Communicate with customers, make outbound calls to potential customers, and follow up on leads. Understand customers' needs and identify sales opportunities. 1. Research accounts, identify key players, and generate interest. 2. Maintain a constantly expanding database of prospects within one’s assigned territory. 3. Explain and demonstrate the features of products and services and collect the required feedback from the customers. Collaborate with teams to deliver stellar results. 1. Actively collaborate with team members. 2. Identify, escalate, and monitor the resolution of issues and action items. 3. Plan and execute external sales enablement and content creation and distribute content across digital channels. 4. Measure the impact of your work, monitor, and report. 5. Prepare reports based on initially approved KPIs on a weekly basis aiming to introduce the company’s position to the team. 6. Work with Marketing to build a strong sales pipeline. 7. Collaborate with sales, product, marketing, and customer experience. Requirements 1. High school diploma. 2. Qualify and nurture inbound leads - and be metrics-driven. 3. Previous experience in an outbound call center or a related sales position preferred. 4. Proficiency in Microsoft Office and CRM software. 5. Excellent communication skills, both verbal and written. 6. Good organizational skills and the ability to multitask. 7. Excellent phone and cold calling skills. 8. Exceptional customer service skills. 9. Strong listening and sales skills. 10. Ability to achieve targets. 11. Fluency in both written and spoken English.

30+ days ago
Toronto ON / Remote
Index Exchange

Account Manager

Index Exchange

Index Exchange is seeking a dynamic Account Manager to join our growing, collaborative team in New York! This role will focus on strengthening revenue for top-tier publishers via our real-time programmatic exchange. The Account Manager will work very closely across our entire Partner Services team to support strategic growth in partner relationships across North American publishers. It is the Account Manager's job to ensure that IX exceeds our publishers’ expectations by acting as a strategic advisor to our partners. The ability to work independently and to be responsible, enthusiastic, proactive and self-motivated is a must. You will use your knowledge and your understanding of IX’s offering to position complex, innovative, real-time media trading solutions as simple, accessible and easy to understand. As a publisher advocate, you will track, resolve and/or escalate client issues while communicating updates and managing expectations both internally and externally. In order to contribute to the culture of learning and growth at IX, as you develop your expertise we’ll look to you to participate in regular knowledge share sessions with the team to both teach and learn new strategies for optimizing and enhancing campaign performance. We are a global technology company that connects the largest publishers and marketers across the globe through programmatic advertising. We ensure publishers are able to secure their bottom line so they can provide content to consumers and bring news and information to society at large. Our mission is to democratize digital advertising, all while helping marketers reach the audiences that matter most to them across digital channels. For over 20 years, IX has been known as the change agents of digital advertising – innovators who help shape how our industry reacts to new challenges and shifts in the market. As a result, we’ve been able to partner with some of the most prominent players in the media industry including Hearst, Disney, and Meredith Corporation among many others. Here’s what we want: Knowledgeable: Depth of knowledge of ad tech including advertising/publisher business models, technical understanding of ad serving, wrapper technology, header bidding, media trading, RTB and/or other related advertising technology is absolutely essential Collaborative: You’ll need to work cross-functionally with other Index Exchange Sell-Side and Product teams to implement operational strategies, create feedback/insight/reports and document new processes to help improve the partner experience Strategic: As you learn our business we’ll look to you to identify actionable insights and new opportunities for our partners to increase revenue and drive greater marketplace demand Here’s What You’ll Be Doing: * Manage and develop client relationships for IX’s North American clients through the full life-cycle of the account —  onboarding, client UI walk-throughs, ongoing relationship & yield management and quarterly business planning. * Drive publisher strategy by monitoring & analyzing key performance trends and optimizing open and private marketplace performance. * Perform operational tasks including administering creative blocks, daily performance monitoring, and custom report creation. * Drive IX product adoption and upsells through a deep understanding of client needs and product knowledge, while being the day-to-day contact for our publisher partners and point person for all client discussions. * Utilize Salesforce and other internal systems to ensure all account information is accurate and up to date. * Create end-to-end strategies for new publishers and product implementations. * Identify actionable insights and new revenue opportunities for our partners to increase revenue and drive greater marketplace demand * Track, resolve and/or escalate client issues while communicating updates and managing expectations both internally and externally * Participate in regular knowledge share sessions to share and learn new strategies for optimizing and enhancing campaign performance. * Forecasting revenue growth of assigned clients and tracking delivery of targets and OKRs. Here’s What You Need: * 3-5+ years of experience managing strategic clients in a client facing role managing end-to-end accounts, with revenue tied KPIs based on retention, growth, and continuous communication * Goal oriented approach to your clients — you are constantly seeking an opportunity to add value, build relationships, and deliver actionable insights that grow revenue for your clients * In-depth knowledge of the online advertising industry including technology solutions, advertising/publisher and network business models, technical understanding of ad serving, media trading, RTB and/or related advertising technology * A Bachelor's Degree from an accredited university, preferably in a business, marketing, communications or technology related field * A proficiency for data-driven decision making and an educational pedigree which illustrates it Here’s why you’ll love working here: * Our teams are built around cooperation, teamwork, and respect * 100% company paid comprehensive medical, dental and paramedical plan * Free Healthcare benefits, to include health, dental, and vision at no expense to the employees * Other competitive benefits, including 401(K), maternity/paternity leave, and a fantastic vacation policy At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunity. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. Additionally, we realize that diversity is deeper than any status or classification - diversity is the human experience. For those who show grit, passion, and humility - IX will welcome you. *Considering COVID-19, until further notice, everyone is required to Work from Home. When offices re-open, you will be required to follow the mandate of your local office.

30+ days ago
Toronto, Ontario, Canada ON
Ada

We’re Ada. We’re an ambitious global team that enables businesses around the world to provide incredible customer experience. Our AI-powered platform has automated over 1 billion customer interactions for some notable enterprises, including Zoom, Facebook and Shopify. We recently raised Series C funding of $130M by Spark Capital (early investors of Twitter, Slack, Snapchat), and we're officially a Canadian unicorn with a $1.2B valuation! You can learn more about the founding of our company here. Just as the field of machine learning continues to advance, so do we. And it is the passion of our people and dedication to our craft that continues to drive our dramatic growth. We are inspired every day by the opportunity to pioneer a new industry, and welcome those who want to join us. The Account Manager will be responsible for building positive relationships with executive-level decision-makers across their portfolio of customers. The new team member will have a direct impact on growing Ada through rapidly expanding their accounts, establishing new relationships, uncovering new opportunities, and positioning Ada’s products to successfully drive business outcomes and value for their customers. #L1-SC1 About Us Ada is a rapidly growing digital first company in a thriving AI ecosystem. We optimize our communication, collaboration and generally, the way we work for the digital world instead of in-person. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role. We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company. Our work is rooted in authenticity, courage, empathy, and simplicity. We use these values to create a culture that encourages groundbreaking results, career progression, and community investment. Ada is an equal opportunity employer. In fact, diversity is what drives our success – it’s at the core of how we hire, communicate, and work. Like our Platform, we are inclusive to all, and combine our diverse backgrounds, skill sets and thinking to build the best experiences for our clients and their customers.

30+ days ago
Toronto / Remote
Perpetua Labs

Perpetua's mission is to give superpowers to anyone that sells online. At the moment, we help agencies, brands, and Amazon sellers win on Amazon by analyzing large amounts of data and using AI to develop smart optimization algorithms that drive transformational sales growth. We are currently hiring an Advertising Account Manager to support our Amazon DSP services team and its growing customer base by ensuring our customers’ campaigns are set up for success and that they love Perpetua. While we're a product company, we're created an in house managed service to support our customers base on the Amazon DSP. This is one of the fastest growing teams in our company and as a member of this team you will very quickly be a formative member of what's quickly becoming the world's largest DSP managed service. What’s expected of this role: -       Act as the main point of contact for a portfolio of clients -       Provide clients with data-driven proposals and strategic recommendations for their DSP campaigns based on their business goals -       Contribute to business growth by proactively identify new opportunities to expand client’s scope and increase revenue -       Ensure client success by effectively communicating expectations and providing ongoing campaign optimizations to meet KPIs -       Manage campaigns end to end including initial setup, day to day optimization & reporting -       Analyze campaign performance, comparing current campaign execution strategies with new ideas to test and iterate to find incremental improvements -       Continuously support the development and improvement of our operational processes to drive efficiency -       Serve the role as a design partner for our forthcoming DSP product by continuously providing feedback to our product team -       Become a thought leader and trusted expert on the Amazon DSP About You: - 3-5 years of experience in digital advertising, preferably in a client facing role - You have a passion for e-commerce and/or advertising and are looking to turn that passion into a meaningful career - You have excellent analytic skills and are customer obsessed - You are highly organized and able to prioritize and handle a variety of tasks and responsibilities simultaneously and efficiently - You spot opportunities to take redundant tasks and evolve them into structured processes - You make an effort to solve a problem for a customer before they have to bring it up to you - You are crafty, creative, and scrappy - You are hungry to be a part of a company that’s on the cusp of rocketship growth, and are willing to do whatever it takes to help us achieve our potential Bonus Points If: - You have worked in ad tech - You have Amazon marketplace domain expertise - You have previous experience with the Amazon DSP, Amazon Advertising, DV360, Google Ads, The Trade Desk, and/or Facebook Ads - - You’ve been a part of a company that scaled from $10 million to $100 million in annualized revenue About the Company (Benefits): - Full benefits plus a health spending account from day 1 - Top-of-the-line technology to help you build your own workspace - Automatic enrolment in our employee revenue sharing plan - Flexible time off policy - Free catered office lunches from Toronto's best restaurants daily - Unlimited snacks and drinks in the office At Perpetua, we are dedicated to pursuing and hiring a diverse workforce with varied experiences, perspectives and opinions. We believe diversity helps our team perform better and enables us to build an outstanding product for our customers. We are an equal opportunity employer and are committed to work with applicants requesting accommodation at any stage of the hiring process.

30+ days ago
Toronto