Job Description
Job OverviewThe Account Manager is responsible for handling the most important client accounts for Myers Industries, consisting of multiple brands. These accounts make up the highest percentage of Myers e-commerce income, and the key account manager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed. The key account manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.
Duties and Responsibilities
- Proficient in navigating Supplier portals
- Possess strong leadership and managerial skills
- Able to multitask, prioritize, and manage time efficiently
- Goal-oriented, organized team player
- Encouraging to team and staff; able to mentor and lead
- Self-motivated and self-directed
- Excellent interpersonal relationship skills
- Intermediate computer skills, and experience with CRM software and the MS Office Suite, with emphasis on superior Excel skills.
- Strong negotiation skills, with ability to follow-through on client contract
- Excellent verbal and written communication skills
- Able to analyze data and sales statistics and translate results into better solutions
- Bachelor’s degree in marketing, Business Administration, Sales, or relevant field; Master’s degree preferred
- Five + years’ previous work experience in sales, management, key account management, or relevant experience; or equivalent combination of education and experience.
- Two + years’ previous work experience managing Wal-Mart and/or Home Depot Supplier accounts
- Able to build and maintain lasting relationships with internal and external customers including key business partners and decision makers across customer’s entire organization.
- Knowledge of cost analysis, fiscal management, and budgeting techniques coupled with familiarity with P&L management.
- Solid computer skills with focus on Power Point, Excel, Word, etc.
- Experience using and working with a CRM system to manage accounts, opportunity pipeline, contacts and tasks.
- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person.
- 4-year bachelor’s degree from an accredited university
- 5+ years’ previous work experience in National Account Sales or Key Account Management with demonstrated record of growing MRO distributors
- Proven experience networking and selling large strategic customers.
- Typical office environment
- Preferred candidate to reside in the Toronto or Vancouver region of Canada
- Travel up to 50%
- While performing the duties of this job, the employee is regularly required to use hands and fingers to handle or feel objects.
- The employee frequently is required to sit, stand, walk, reach with hands and arms, and talk or hear and will occasionally be required to bend, stoop, kneel and climb stairs.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
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