Business Insurance Account Manager

Business Insurance Account Manager
Elmira, ON | Full-Time - Hybrid

POSITION OVERVIEW

As a Business Insurance Account Manager within our Broker Service Division, your objective will be to exceed service standards
with key focus on retention and growth targets for our Commercial Business clientele. We are looking for a dynamic and
energetic, licensed, Commercial Business Service Broker interested in helping clients feel confident and appreciated with their
business insurance policies with PIB. The role focuses on service with relationship building in collaboration with PIB’s Account
Executive.

ABOUT US

Programmed Insurance Brokers Inc. (PIB) is a leading full-service, multi-line insurance, and financial services agency,
established in 1980. As a nationally licensed agency with access to a diverse insurance carrier market and investment firms, PIB
offers unique insurance solutions and custom financial services that empower our clients with real choices. Our personalized
approach, industry expertise, and commitment to integrity have helped us earn and retain our clients’ trust and confidence
over the years.

No matter how small or how large your insurance or financial planning needs are - whether you have a personal or
corporate need - we can help you find an insurance or financial solution that will work for you.

• Wealth Management & Financial Planning

• Commercial Business Solutions

• Group Benefits & Group Retirement Services

• Life Insurance & Living Benefits

• Home & Auto Insurance

RESPONSIBILITIES

• Front line contact to assist our clients with all policy reviews and changes to coverage.

• You will be the entrusted broker to enhance loyalty and client engagement with our brokerage.

• Maintain and enhance relationships with our existing book of clients.

• Negotiate and plan with client and carrier for optimal retention and satisfaction.

• Participate in renewal reviews in conjunction with the Account Executive Team.

• Capitalize on opportunities and foster leads throughout the service cycle. This will include identifying monoline

clients, recommending additional coverages, and generating referrals.

• Provide guidance and support to all branches coast to coast.
  

07.29.24

BUSINESS INSURANCE ACCOUNT MANAGER

QUALIFICATIONS

• RIBO Licensed (preferred/must be able to obtain).

• Service experience in the industry, ideally more than 3 years, servicing clients in a broker support role.

• Experience in both the group insurance space as well as with affinity programs considered an asset.

• Strong time management, communication, decision making, client relations.

• Organized.

• Flexible, collaborative, and proactive.

• Must have the ability to effectively interface with clients and PIB team members.

• Attention to detail.

• Excellent computer skills and proficiency with broker management system (EPIC, TAM, Applied Rating Services)
  

BENEFITS AND PERKS

• You will enjoy a very competitive compensation model

• A comprehensive employee group benefits package (health,

dental, disability, life and travel)

• Profit sharing and company pension

• Flexibility within the role, hours, and office locations

• Wellness Programs and Social Committee to provide team,

family and individual collaboration and culture around
strategic goals, fun, wellness, health and lifestyle

• Committed to diversity, equity and inclusion

PIB is an innovative leader in the insurance industry. Our head office is in
Elmira, ON, with subsidiary offices in London and Chatham, ON, Bedford,
NS, and Edmonton, AB. Learn more at: www.pib.com

We’d like to hear from you: APPLY HERE!