Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Scheduling and management support.

What you will do

The IT Field Engineer will support the customer’s Genetec Video systems across their store estate. In addition, this person will represent Sensormatic in our relations with this customer in connection with all aspects of the video services we provide. Serving as the embedded subject matter expert for our technology, assisting with install and config escalations, and liaising between Sensormatic and the customer to produce reporting as required.çç

How you will do it

• Monitor, manage, and maintain the Walmart Genetec Video system from within the customer ESOC
• Develop, recommend, and implement process improvements based on proven results
• Manage IP changes, equipment upgrades, and small-volume projects (Inside Sales
• Implementation Support)
• Serve as an intra-departmental expert on hardware, software, and video setups
• Serve as a flexible resource, capable of performing work with & for other teams when necessary
• Monitor and report on quarterly service provider metrics
• Work as appointed SME of selected product offerings
• Other items, as assigned

What we look for

Required

• Advanced networking skills.
• Video Analytics knowledge.
• Background in Retail experience.
• IT security proficiency.
• Basic network requirements for IP-connected clients and common.
• Ability to multi-task and handle large workloads.
• Proven knowledge of business.
• Expertise in Microsoft Office tools, Oracle, Salesforce, etc.
• Customer focus with effective communication skills.
• Excellent interpersonal skills.

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.

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