Account Manager, Sales

United Trimen

Our employees exhibit a friendly, collaborative, team-oriented focus on serving our customers with urgency and attention to detail. Our culture is built on a set of Cornerstone values we believe make us unique:

• Our customers come first. We’re driven to exceed their expectations by listening, leading, solving problems, and delivering what we promise.

• We encourage productivity and efficiency, and there are rewards for jobs well done. Sometimes it’s a financial incentive, other times an award, always a genuine thank-you.

• The best relationships are founded on honesty, trust, and respect. We say what we will do, and then we do it.

• Personal and professional growth depends on teamwork. By sharing knowledge, skills, ideas, and effort, we benefit our customers, ourselves, and our communities.

• Strong relationships break down barriers and promote innovation and cooperation. By working as an open-minded, responsive team, we achieve excellence.

• Our future depends on the success of each employee. In an atmosphere of dignity and diversity, our appreciation for each other’s talents and contributions keeps us at our best.

• We play fair, but never lose sight of the goal to win. With that in mind, we execute our plans and strategies with focus, commitment, and passion.

We offer our employees very competitive benefits:

• Profit Sharing

• Healthcare Benefits

• Matching Retirement Contribution

• Overtime Compensation Over 40 hours

• Training & Development and Growth Opportunities

We have a wide variety of opportunities to establish yourself in the food industry including sales, sales support, customer service, marketing, administration, finance, operations, technology and inventory management. Come join our team and build your career with us!

Position Summary:
As a national leader in the service of smallwares and equipment, United Trimen is innovating in this space and looking for a driven, entrepreneurial and analytical Account Manager, Sales. Based at United Trimen, North York, Ontario, this position will report to the National Sales Manager. You will maintain regular contact with an established portfolio of accounts while seeking new opportunities that may exist in the market. In addition to your account development work, you will also be responsible for contract compliance, sales growth, and margin maintenance. You will also be the liaison between the customer, our internal team here at United Trimen and GFS.

Roles and Responsibilities:

• Serves as the primary point of contact for all customer business and account related issues. Coordinates resources to present “one face to the customer.”

• Interacts frequently with external customers. Interactions should provide an exchange of information and problem solving techniques that represent United Trimen culture and business objectives. Leverage the value and expertise of GFS.

• Work to the three-prong strategy of bringing in new accounts, penetrating existing accounts through category penetration and converting customers to GFS Branded and Primary Vendor products

• Build relationships with our customers at the Franchisee and head office levels

• Lead, coach and develop Account Coordinators in terms of contract compliance, relationship building, and corporate profitability goals.

• Work with Account Coordinators and Supply Chain analysts on a variety of customer issues such as new product implementation, promotional activity, and general inventory management.

• Builds long-term customer relationships while meeting short-term objectives.

• Schedules and facilitates account business reviews and develops action plans to ensure joint account objectives are being met.

• Develops sales forecasts and sets goals for key account activity.

• Respectfully and capably represent the best interests of United Trimen in all internal and external dealings

• Understands the customer’s business and priorities

• Develops account business plans to include customer and United Trimen objectives and implementation strategies, and promote the customers and United Trimen stated values and positions, while selling/promoting the United Trimen/GFS brand throughout the customer’s organization.

• Coordinates and communicates strategic account activity and engages senior leadership sponsorship of customers, where appropriate.

• Coordinates internal account planning sessions with their account teams to ensure the highest level of customer success.

• Maintains peer relationships in the field to share issues and ideas.

• Review monthly reports to ensure contract compliance and profitability.

• Utilize and apply customer profitability and pricing models to negotiate customer agreements.

• Sources new products and initiates product conversions. Looks for category penetration opportunities

• Performs other duties as assigned.

Required Skills and Qualifications:

• This position requires creative and analytical thinking; the employee must also have excellent interpersonal, communication, collaboration, and organizational skills to assist with the sales growth.

• University degree or diploma/certificate in Sales, Marketing or other related fields.

• 3 to 4 years previous sales management experience with emphasis on product/category (multi-unit account experience preferred)

• Excellent follow-up with attention to detail.

• Must display a strong desire to succeed.

• Must have successful contract negotiation skills.

• Must be able to manage one’s own time, prioritize work tasks, be detail-oriented, manage multiple projects simultaneously, and work in a fast-paced environment.

• Effective communication in an open and direct manner; conveys information clearly and concisely, with strong written and verbal communication skills.

• Strong listening skills - understand and reflect accurately on the message.

• Solid administrative skills - accurate with information and transactions.

• Team player; actively participates to create and execute on team goals.

• Proficiency with Google applications, Microsoft Office(Microsoft Excel, PowerPoint and Word)

• French language will definitely be an asset

We thank all applicants for their interest, however only those selected for the next stage will be contacted. United Trimen is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to careers@unitedtrimen.com and use the words “Accommodation Request” in your subject line.