Sales Support Assistant

The Employer

Jungheinrich is a family owned company based out of Hamburg, Germany with more than 18,000 employees in 40 countries. Jungheinrich ranks permanently among the world's leading intralogistics service and solution provider. Together with our partner MCFA (Mitsubishi Caterpillar Forklift of America) we are successfully expanding our activities in the North American market.

In our facility Jungheinrich Lift Truck Corp. located in Houston, Texas our team is working on the next generation of electric driven warehouse products optimized for the North American market.

Position Summary:

The Sales Support Assistant provides support to Corporate Key Account Manager (KAM) and is a critical contact person for customers and internal/external vendors and agencies. The KAA is responsible for regular communications with key customer contacts, preparing purchase orders and invoices, maintaining ledgers and basic bookkeeping. We are looking for an extremely well organized, dynamic, hands-on person with excellent communication skills to work with internal and external customers and vendors in support of the KAM and our team in Houston, Texas. Applicants must be self-driven, well organized, and comfortable working individually as well as in a team environment with a focus on quality, accuracy, execution, and continual process improvement.

Essential Duties and Responsibilities:

• Support and backup of Key Account Manager (KAM), contact person for assigned customers
• Report to KAM and HR Manager
• Promptly process and track customer orders for equipment and services
• Review vendor invoices in close cooperation with KAM; invoice customer in the Sales and After Sales department
• Interact with internal and external customers relating to accounts and financial matters of outstandings, credit/debit notes, deductions etc.
• Handle A/P and A/R
• Maintain accounts in Quickbooks and internal database
• Prepare and request Purchase Orders and Quotes
• Prepare various reports for management, customers and vendors
• Maintain statutory compliance for company e.g. timely filing and payment of collected use and sales tax with different State Tax Departments

Education/Qualifications/Experience:

• 2+ years accounting/bookkeeping experience
• 2+ years of prior related work experience
• Attention to detail and accuracy
• Excellent communication skills - written and verbal
• Excellent computer skills, experience in accounting software (Quickbooks preferred)
• Advanced knowledge MS Office in particular with MS Excel and Outlook
• Ability to multitask, prioritize, and manage time efficiently
• Organization and planning skills
• Work management and prioritizing skills
• Problem solving ability
• Flexibility, Adaptability and Reliability
• Enjoy working in a multi-national/cultural environment