Client Success Representative - Sales

Corus Entertainment
Toronto ON
30+ days ago
Corus Entertainment
Corus Entertainment
corusent.com

Job Description

Corus is a driving force in the media industry with a diverse portfolio of strong brands that entertain and inform audiences through great storytelling and compelling content, reaching millions of people around the world every day.
Our culture and our people are what make us, US.
We have a passion to connect with the world around us: to express, to share, to be part of people's lives. Our award-winning culture is an expression of who we are, what we do, and how we thrive. Our values describe our culture in action. They outline how we achieve our goals, work together, engage with partners, and interact in our communities. At Corus, we Win Together, Think Beyond, Make it Happen, Learn Every Day and Show We Care.

Ready to join US?

Division: National Sales
Work Status: Contract (Hybrid)
Location: Toronto, ON

About the Role:
Reporting to the Sales Manager or Director and collaborating with the Account Manager, you will act as the main point of contact for day-to-day sales business. You will be responsible for preparing, booking, and confirming bookings as well as managing all related administrative tasks.

You will contribute by:
  • Act as the primary contact for day-to-day administrative and transactional tasks with the agency buying community, covering the entire sales cycle of contracts.
  • Develop, negotiate, and book on-air media campaigns based on agency requirements, with guidance from the Sales Manager/Director and input from the Account Manager.
  • Replace NA’s for conventional and specialty bookings.
  • Investigate and process shift and cancellation requests.
  • Maintain airtime components for Core Business and Client Marketing media campaigns, under the guidance of the Sales Manager and collaboration with the Account Manager and Project Manager.
  • Communicate and manage program changes effectively.
  • Ensure campaign delivery through audience tracking, bonus and campaign maintenance
  • Conduct seasonal re-negotiations for Conventional and Specialty stations
  • Deliver post-buy reports in a timely manner and provide insights into audience delivery.
  • Resolve discrepancies and process credits in collaboration with buyers and Traffic.
  • Accompany the Account Manager on agency visits or entertainment opportunities to strengthen relationships, when workload allows
  • Monitor inventory for oversells, spoilage opportunities, and key property sell-outs.
  • Ensure accuracy and accountability to support financial success and future business.
  • Build relationships with buyers to better understand and focus on their business needs.
  • Identify upselling opportunities for agency buyers, including last minute inventory, program sponsorships, and tent-pole events.
  • Keep accurate files to track changes or revisions to contracts.
Skills and experience you will bring:
  • Post-Secondary Education or equivalent
  • 1-2 years’ experience as an Account Coordinator/Media Assistant or similar
  • Advertising agency experience is preferred.
  • Strong written and verbal communication
  • Proficient with computer software and programs
  • Takes initiative while being a collaborative team player
  • Excellent problem-solving, organizational and negotiation skills
Application Deadline: November 13th, 2024

Every day, we work hard to become an even more diverse, equitable and inclusive workplace that supports the well-being of our people and makes a positive difference in our communities. Want to learn more? Have a look at our Diversity, Equity and Inclusion Action Plan and Sustainability Report for more information on our approach to People, Planet and Responsibility.
We want our workforce to reflect the full diversity of communities across Canada.
We are committed to providing an accessible experience for candidates of all abilities. Please let your recruiter or the hiring manager know if you require any adjustments throughout the recruitment process or email us in confidence at accessibility@corusent.com.
How to Apply: If you're interested in this role, click 'apply now'.
  • No phone calls please. Only those selected for an interview will be contacted.

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