Business Development Associate

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Hybrid

Job Description

The Guaranteed Investments sales team is looking for an energetic, motivated, and focused team member. If you want to be part of a team at the center of sales activities, that constantly challenges you, and provides an opportunity to impact our advisor partners and clients, this role is for you!

As part of the Manulife Retail Distribution sales team, the Business Development Associate supports members of a Guaranteed Investments sales team that includes both external wholesalers (DVPs) and internal wholesalers (BDMs). You will partner with the sales team to achieve sales targets by understanding the sales needs of each of your territories, participate in business development initiatives, and work directly with the wholesalers as a team. This opportunity offers a long-term professional career path for selected candidates. Each year we undergo a talent review process and selected candidates will be encouraged to participate in an established training program to prepare them to advance to a Business Development Manager (BDM) role. This role can also take you to a variety of other business units within Manulife, including but not limited to Marketing, Product Management, Insurance and Banking.

A basic knowledge of retail wealth products, such as Segregated Funds, Guaranteed Interest Accounts and Annuities will provide you with a high probability of success in this role.

Job Requirements:

• Post-secondary education is required
• Strong written and verbal communication is required
• Strong PC skills and the ability to learn new technologies quickly. Experience using Microsoft Office, specifically, Word and Excel to produce reports for sales analysis (Pivot Tables and V Look Ups)
• Experience in banking or financial planning is an asset
• Experience in administrative duties
• Experience with Salesforce.com is preferred
• Strong time management skills and the ability to prioritize
• Takes initiative, is a positive influence and thrives in a fast-paced work environment – a fast learner and self-starter
• Flexible and adaptable to change, including changing priorities and tight deadlines
• Strong problem-solving and analytical skills; ability to investigate problems without supervision
• Canadian Securities Course (CSC) or IFIC course is considered an asset
• Experience in segregated funds business or brokerage/financial planning industry is an asset
• Bilingualism (English/French/Mandarin) is an asset, but not required

Key Accountabilities

Marketing and Sales Support

• Coordinate and promptly distribute advisor marketing material requests, event sponsorships and charitable donations that adhere to Manulife’s policies
• Create mailing groups that target market segments to promote specific funds or product features
• Act as your team’s reporting specialist by running daily, weekly and monthly ad hoc reports from SalesForce.com or Power BI for territory sales analysis
• Participate in the development, monitoring and execution of the Territory Business Plan, including monitoring the wholesaler’s budgets and proactively identifying potential overages
• Act as a conduit to all sales and marketing activities to ensure maximum impact in the sales territory
• Collaborate with various departments (i.e., Compliance, Client Services, Marketing, Events, Product team) when needed

Utilize and Leverage Technology

• Understand and become proficient in the Marketing Cloud (ExactTarget) mass email application and SalesForce.com
• Utilize ExactTarget to manage email distribution lists, run tracking reports to analyze open rates and click rates and organize and execute e-marketing campaigns on behalf of territories
• Adhere to Canada Anti-Spam Legislation (CASL) when sending e-marketing campaigns (e-blasts)
• Collaborate with Digital Marketing to facilitate e-marketing campaigns and create templates
• Manage your wholesaling team’s eNewsletter distributions lists and e-marketing campaign strategy

Advisor Meetings/Small Events

• Coordinate regular team meetings with yourself, the BDM and DVP
• Request access to Portfolio Managers, Capital Markets and the Tax & Estate Planning Services team and prepare a briefing document to notify the speaker(s) of the advisor audience
• Assist your wholesaling teams in planning and executing educational, business promotional and industry professional events/activities (i.e. branch meetings, webinars, lunch or dinner meeting, etc.)
• Take ownership of the event planning including the booking the venue, choosing the menu (if applicable), creating and deploying the invite and follow-up, managing RSVPs, paying the vendors, tagging the advisors through Salesforce, remaining within budget, etc.
• Book local restaurants to support advisor meetings
• Source and distribute marketing materials and promotional items to advisors (as requested)
• You will be required to occasionally travel for training, meetings and potentially to execute certain territory events

This is the job for you because you:

• Balance multiple priorities while maintaining a high level of accuracy and attention to detail
• Are flexible and adaptable when dealing with changing priorities and tight deadlines
• Excellent problem-solving and analytical skills
• Investigate problems without supervision
• Learn quickly and are a self-starter who takes initiative and thrives in a fast-paced work environment
• Demonstrate tact and professionalism while mitigating risk
• You thrive in teams and enjoy getting things done together
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

#LI-Hybrid

#M-CA-IN-CM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

The annual base salary for this role is listed below.

Waterloo, Ontario

Salary range is expected to be between

$41,925.00 CAD - $69,875.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.